# Companies that Have Adopted AI and Their Experienced Outcomes in Areas Such As Job Redesign, Creation of New Roles and Changes to Use of Contract Staff

- Date: 2026-08-04
- Added: 2026-09-04
- Who: Mr Sanjeev Kumar Tiwari · Ms Jasmin Lau
- Source: https://sprs.parl.gov.sg/search/#/sprs3topic?reportid=written-answer-na-23953
- sgai: https://sgai.md/debates/written-answer-na-23953/
- License: sgai-authored content (summaries, translations, analysis) is CC BY 4.0 — attribute and link to sgai.md. Verbatim source text (Hansard, speeches, transcripts, policy documents) remains © its original rights holders and is reproduced for reference only. Terms: https://github.com/meltflake/sgai/blob/main/DATA-LICENSE.md

## Why it matters

MOM's 2026 data show 76.4% of firms with over 500 employees have adopted AI against 27.2% of those under 200, so AI's gains are splitting by firm size.

## Summary

Sanjeev Kumar Tiwari asked the Acting Minister for Manpower in a written question for a breakdown by firm size of companies that have adopted artificial intelligence and the outcomes they experienced, such as job redesign, creation of or redeployment to new roles, lowered hiring, changes in the use of contract workers or reduced headcount. Acting Minister Jasmin Lau replied that AI adoption in Singapore is uneven, with larger firms more likely to adopt. In 2026, 27.2% of smaller firms with fewer than 200 employees had adopted AI, compared with 54.8% of mid-sized firms with 200 to 500 employees and 76.4% of larger firms with more than 500 employees, reflecting the greater capacity of large firms to invest in and deploy AI in their operations. Based on the Ministry of Manpower's survey findings, AI-adopting firms reported workforce outcomes such as job redesign, creation of new AI-related jobs and redeployment of workers, rather than reductions in employment; larger firms were more likely to report these outcomes than smaller firms. The Government will continue to monitor AI adoption and its impact so as to support businesses and workers in adopting AI in a way that creates good jobs and new opportunities. The reply gave no figures on lowered hiring, contract-worker changes or headcount reductions.

## Key points

- AI adoption in 2026 splits by size: 27.2% of firms under 200 employees, 54.8% of firms with 200 to 500, and 76.4% of firms above 500
- MOM's survey found AI-adopting firms reported job redesign, new AI-related jobs and redeployment of workers rather than reductions in employment
- Larger firms were more likely than smaller ones to report these workforce outcomes, reflecting their greater capacity to invest in and deploy AI
- The Government will keep monitoring AI adoption and its impact; the reply gave no figures on lowered hiring, contract-worker changes or headcount cuts

## Full text

© Parliament of Singapore — reproduced for reference only.

64 Mr Sanjeev Kumar Tiwari asked the Acting Minister for Manpower whether the Ministry can provide a breakdown by firm size of companies that have adopted artificial intelligence (AI) and their experienced outcomes, such as job redesign, creation or redeployment to new roles, lowered hiring, changes in use of contract workers or reduced headcount.

Ms Jasmin Lau : Currently, artificial intelligence (AI) adoption in Singapore is uneven, with larger firms more likely to be adopters. In 2026, 27.2% of smaller firms with fewer than 200 employees adopted AI, compared to 54.8% of mid-sized firms with 200 to 500 employees, and 76.4% of larger firms with more than 500 employees. This generally reflects the greater capacity of larger firms to invest in and deploy AI in their operations.

Based on the Ministry of Manpower's survey findings, AI-adopting firms reported workforce outcomes, such as job redesign, creation of new AI-related jobs and redeployment of workers, rather than reductions in employment. Larger firms were more likely to report these outcomes than smaller firms. The Government will continue to monitor the adoption of AI and its impact, so that we can better support our businesses and workers to adopt AI in a way that create good jobs and new opportunities for Singaporeans.