# AI 加速普及下難以轉入新職業的國人就業途徑

- 日期: 2026-09-09
- 收錄: 2026-09-26
- 相關方: Ms Denise Phua Lay Peng · Ms Jasmin Lau
- 來源: https://sprs.parl.gov.sg/search/#/sprs3topic?reportid=oral-answer-4198
- sgai: https://sgai.md/zh-tw/debates/oral-answer-4198/
- 許可：sgai 自產內容（摘要、譯文、分析）CC BY 4.0，署名並連結 sgai.md 即可；逐字原文（國會記錄、演講、字幕、政策原文）© 原權利人，僅供引用。條款：https://github.com/meltflake/sgai/blob/main/DATA-LICENSE.md

## 為什麼重要

51 歲及以上職業轉換計劃參與者近九成 24 個月後仍在職，人力部承諾多分享 AI 崗位案例

## 摘要

議員潘麗萍（Ms Denise Phua Lay Peng）詢問代理人力部長：AI 加速普及、人形機器人進入職場之際，對培訓後仍難轉入新職業的年長、低薪及殘障員工，政府正開發哪些新工作與就業途徑。代理人力部長劉潔敏（Ms Jasmin Lau）答覆：調查顯示多數採用 AI 的企業是在重新設計崗位或創造新職位，而非裁員；政府正開發通往電工等技術行業和社會及社群護理領域的就業途徑，輔以職業轉換計劃等專案，過去五年 51 歲及以上參與者近九成在 24 個月後仍在職；低薪員工有漸進式工資模式，殘障人士有開門計劃。潘麗萍追問稱中國人形機器人發展令人警惕，要求展示具體崗位案例；劉潔敏表示會更多分享崗位重新設計及 AI 新崗位的案例。

## 要點

- 人力部調查顯示，多數採用 AI 的企業是在重新設計崗位或創造新職位，而非削減人手
- 政府正開發通往電工等基本及熟練技術行業、社會及社群護理領域的就業途徑
- 職業轉換計劃和技能未來職業轉型課程提供系統化培訓與職業配對，過去五年 51 歲及以上職業轉換計劃參與者近九成在 24 個月後仍在職
- 低薪員工可依託漸進式工資模式和就業入息補助技能援助計劃；殘障人士有開門計劃，殘障人士家庭保障工作小組正檢討如何加強對僱主的支援
- 潘麗萍以中國部署人形機器人為例表達警惕，要求展示具體崗位；劉潔敏承諾更多分享崗位重新設計和 AI 新崗位的案例研究

## 全文

15 號，潘麗萍女士詢問代理人力部長：鑑於 AI 加速普及、人形機器人在職場中部署，對於那些即使經過培訓和技能重塑、仍可能難以順利轉入新職業的國人，特別是年長員工、低薪員工和殘障人士，政府正在開發哪些新工作和就業途徑。

代理人力部長（劉潔敏女士）：政府致力於在 AI 和自動化改變工作與企業之際支援員工。到目前為止，我們的調查顯示，大多數採用 AI 的企業是在重新設計崗位或創造新職位，而不是削減人手。這些職位可以建立在員工現有的技能和經驗之上，而不需要他們轉入全新的職業。

對於可能需要轉換到不同崗位的員工，我們正在開發切實可行的就業途徑，通往需求強勁、長期前景良好的工作。這包括基本技術行業和熟練技工行業的機會，例如電氣工作，或者社會及社群護理領域，即使技術應用加速，這一領域的需求預計仍將保持強勁。

這些途徑由各項職業轉型計劃提供支援，例如職業轉換計劃和技能未來職業轉型課程。它們讓員工在接受系統化培訓和職業配對服務的同時轉入新崗位。年長員工在這些計劃下獲得加強支援，以促進他們的轉型。過去五年，51 歲及以上的職業轉換計劃參與者中，有近九成在參加計劃 24 個月後仍然在職。

對於低薪員工，漸進式工資模式提供了清晰的職業發展途徑和工資增長，並輔以與行業相關的培訓要求。他們也可以利用就業入息補助技能援助計劃來掌握有助於職業發展的技能。

對於殘障人士，挑戰往往在於獲得職場支援。開門計劃等專案在崗位重新設計、工作場所調整和包容性招聘做法方面為僱主提供支援，同時為殘障人士提供更有力的就業支援。殘障人士家庭保障工作小組也在檢討如何加強對僱主的支援，以僱用和留住殘障人士。

隨著 AI 和自動化工作的演進，我們將繼續監測其對就業的影響，並與僱主、工會和培訓夥伴合作，開發切實可行的途徑，幫助員工適應變化、保持就業能力並獲得好工作。

議長先生：潘女士。

潘麗萍女士（惹蘭勿剎）：感謝代理部長的詳盡答覆。我們許多人每天讀到來自中華人民共和國等國家的新聞，確實越來越感到警惕，那裡有很多人在部署人形機器人，例如以智慧執行需要非常精細動作技能的任務，而且速度比以前快得多。所以，與過去相比，這項技術的影響其實相當令人擔憂。

第二，我們也聽到政府機構等釋出的許多訊息，說正在研究工作崗位被取代的問題，尤其是弱勢群體。我想知道，能否做更多努力，把這些工作展示給我們看。有哪些具體的工作可以讓較弱勢的群體參與？請給我們看看例子。例如，我在昨天我們兩人都出席的一場活動上聽說，在榜鵝，新加坡理工大學正與大華銀行一起研究由機器人和人類共同部署進行屋邨維護的工作。這是令人振奮的訊息。

我認為，如果能更廣泛地傳播更多這類訊息，讓基層許多有興趣的人能夠學習並推廣，這將給弱勢群體更多保證；不只是殘障人士，還有那些技能較低、可能不適合參加職業轉換計劃的人。我認為這將提供更多保證。

劉潔敏女士：感謝議員的建議。我們會在分享案例研究方面做得更好，介紹崗位如何被重新設計以納入 AI，以及 AI 為我們的經濟創造了哪些新工作。

## Hansard (original, English)

© Parliament of Singapore — reproduced for reference only.

15 Ms Denise Phua Lay Peng asked the Acting Minister for Manpower in view of the accelerating adoption of AI and deployment of humanoid robots in workplaces, what new jobs and employment pathways are being developed for Singaporeans who, despite training and reskilling, may be unable to transition readily into new occupations, particularly older workers, lower-wage workers and persons with disabilities.

The Acting Minister for Manpower (Ms Jasmin Lau) : The Government is committed to supporting workers as AI and automation transform jobs and businesses. So far, our surveys show that most firms that adopt AI are redesigning jobs or creating new roles rather than reducing headcount. Such roles may build on workers’ existing skills and experience, rather than requiring them to move to completely new occupations.

For workers who may need to move into different roles, we are developing practical employment pathways into jobs with strong demand and good longer-term prospects. This includes opportunities in the essential and skilled trades, such as electrical work, or in the social and community care sector where demand is expected to remain strong even as technology adoption accelerates.

These pathways are supported through career transition programmes, such as the Career Conversion Programmes and the SkillsFuture Career Transition Programme. They allow workers to move into new roles while receiving structured training and career matching services. Older workers receive enhanced support under these programmes to facilitate their transition. Over the past five years, close to nine in 10 Career Conversion Programme participants aged 51 and above remain employed 24 months after embarking on the programme.

For lower-wage workers, the Progressive Wage Model provides clear career pathways with wage growth, supported by industry-relevant training requirements. They can also tap on Workfare Skills Support to acquire skills that support their career progression.

For persons with disabilities, the challenge is often about securing workplace support. Programmes, such as the Open Door Programme, support employers with job redesign, workplace adaptations and inclusive hiring practices, while providing persons with disabilities stronger employment support. The Taskforce on Assurance for Families with Persons with Disabilities is also reviewing how to strengthen support for employers to hire and retain persons with disabilities.

As AI and automation efforts evolve, we will continue to monitor their impact on jobs, and work with employers, unions and training partners to develop practical pathways that help workers adapt, remain employable and access good jobs.

Mr Speaker : Ms Phua.

Ms Denise Phua Lay Peng (Jalan Besar) : I thank the Acting Minister for the comprehensive answer. Many of us read, actually with increasing alarm, daily news from countries like the People's Republic of China, where many are deploying humanoid robots. For example, in executing tasks with very fine motor skills, with intelligence. And this is at a speed much faster than before. So, the technology impact is actually quite alarming compared to the past.

And two, we have also heard many announcements by Government agencies and so on, that these issues about displacements of jobs, especially among the vulnerable, are being looked into. I wonder, can there be more efforts to show us the jobs. What are some of these tangible jobs that can engage the more vulnerable? Show us the examples. I heard, for instance, at an event that we both attended yesterday that in Punggol, the Singapore Institute of Technology, together with UOB, is looking at jobs where robots and humans are deployed for estate maintenance. This is exciting news.

I think that if more of the news can be spread and many on the ground who are interested can learn and scale, it will give more assurance to those who are vulnerable; not just persons with disabilities but those who are lower-skilled, who may not be suitable for the job conversions schemes. I think that will provide a lot more assurance.

Ms Jasmin Lau : I thank the Member for the suggestion. We will do better in sharing maybe case studies of how jobs have been redesigned to include AI within the jobs as well as new jobs that AI has created for our economy.