Written Answer · 2026-10-07 · Parliament 15
Measuring Impact of AI Adoption on Job Redesign, Workload and Working Hours
Mr Sanjeev Kumar Tiwari asked the Acting Minister for Manpower whether the Ministry can regularly measure the effect of AI adoption and job redesign on workload and working hours, and whether workload and task-volume measures can be added to iWorkHealth. Ms Jasmin Lau replied that MOM's quarterly AI survey asks employers about job redesign and will help track these effects, and that iWorkHealth already includes workload and task-demand questions, but its voluntary use means the data is not representative enough to assess the overall impact nationally.
Why it matters
Minister admits iWorkHealth data is distorted due to voluntary participation, exposing that Singapore still lacks institutionalized tools to measure AI's real impact on working hours and workload.
Key Points
- • MOM's AI survey is conducted quarterly and asks employers how AI adoption affects the redesign of job roles.
- • The survey will help understand the effects of AI adoption on workload and working hours among employees in Singapore.
- • iWorkHealth is a psychosocial health assessment tool that helps employers identify common workplace stressors and psychosocial risks.
- • iWorkHealth already includes questions on employees' perception of workload and task demands, which employers can use to monitor the impact of AI adoption and job redesign.
- • Because use of iWorkHealth is voluntary, its data is not representative enough to assess the overall impact of AI on workload and task demands in Singapore.
The Government said it will keep tracking the effects of AI adoption on workload and working hours through its quarterly AI survey, and noted employers can already use iWorkHealth for this purpose, but it did not commit to formally adding workload and task-volume measures to iWorkHealth, citing the tool's voluntary use as a limit on representative national data.
Mr Sanjeev Kumar Tiwari's concern was whether existing mechanisms can adequately measure the real impact of AI adoption and job redesign on employees' workload and working hours.
This shows the Government relies on its existing quarterly AI survey and the voluntary iWorkHealth tool to monitor AI's impact on the workforce, rather than building a new mandatory data-collection mechanism, reflecting an incremental approach built on existing voluntary tools.
"As the usage of this tool is voluntary, the data will not be sufficiently representative to assess the overall impact of AI on workload and task demands in Singapore."
Participants (2)
- Mr Sanjeev Kumar Tiwari
- Jasmin Lau
Original Text (English)
SPRS Hansard · Fetched: 2026-10-21
39 Mr Sanjeev Kumar Tiwari asked the Acting Minister for Manpower in relation to the Ministry's recent report on Adoption of AI Among Firms (a) whether the Ministry can regularly measure the effect of AI adoption and job redesign on workload and working hours; and (b) whether it can consider incorporating workload and task-volume measures into iWorkHealth.
Ms Jasmin Lau : The Ministry of Manpower's artificial intelligence (AI) survey asks employers how AI adoption affects the redesign of job roles. This survey is conducted quarterly and will enable us to understand the effects of AI adoption on workload and working hours among employees in Singapore.
iWorkHealth is a psychosocial health assessment tool that helps employers identify common workplace stressors and psychosocial risks. It already includes questions that assess employees' perception of their workload and task demands, which employers can use to monitor the impact of workplace initiatives, such as AI adoption and job redesign. As the usage of this tool is voluntary, the data will not be sufficiently representative to assess the overall impact of AI on workload and task demands in Singapore.