MDDI 演讲稿 · 2019-06-26
易华仁部长在智慧国峰会开幕式上的演讲
Speech by Minister S Iswaran at the opening of the Smart Nation Summit
要点
- • 「数字常态」（digital-as-usual）时代——数字化是常态而不是过渡期。新加坡愿景：每企业被数字赋能、每员工有数字技能、每公民被数字连接。
- • 新设「Digital Industry Singapore」（DISG）——把政府从「监管者」转为「与产业共创解决方案的可信伙伴」——已促成 Grab 新总部（含 3000 员工的 R&D 中心）。
- • MyInfo 平台——把政府认证的个人数据作为单一来源——190+ 私营服务集成、银行账户与信用卡可即时审批，处理时间缩短 80%。
- • 提出「数字经济协定」（DEA）新概念——首个三边谈判：新加坡—智利—新西兰的「数字经济伙伴协议」（DEPA）；与澳大利亚的合作也启动。
- • AI 治理：今年 1 月在达沃斯发布《Model AI Governance Framework》；今年 11 月将在巴黎和平论坛展示。
完整译文（中文）
MDDI 英文原文译文 · 翻译日期：2026-05-03
本文已从早期版本的网站迁移过来——格式可能有不一致之处。
解锁「数字常态」时代的全部潜能
各位阁下、各位嘉宾、女士、先生：
前言
下午好。首先——我很高兴出席今天「智慧国峰会」（Smart Nation Summit）——这是「2019 智慧国创新周」的旗舰活动——把政府、投资者、领导者、创业者、创新者与其他利益相关方聚到一起——讨论并参与数字领域当下显著与热门的议题。
我们相聚的当下——数字化正在改造产业、城市与经济。我们都知道——数字技术是一种「力量倍增器」——让我们能超越规模的限制与距离的壁垒。新的商业模式正在崛起——包括电商、云计算——B2B、B2C 乃至 C2C 平台层出不穷。政府正在寻找有前景的数字方案——以高效、顺畅地交付公共服务。个人与社区的「生活与互动方式」——也在被根本性地重塑。但这一「数字皆可」的承诺——也被一种不确定感所中和——因为存在数字颠覆的风险、更短的「过时周期」、以及对既有法规与政策的影响。
在不确定性与「数字常态」时代中——聚焦根本
现实是——我们都必须为「数字常态」时代做好准备——数字化是常态而不仅是过渡期。数字经济与传统经济深度交织——数字技术是我们企业、岗位以及日常生活肌理的不可或缺组成。因此——在新加坡——我们的愿景是建立一个数字经济——其中——每一家企业都被数字赋能、每一位员工都有数字技能、每一位公民都被数字连接。
「数字常态」时代的全部潜能——位于「交叉处」
这一数字经济——是我们「智慧国」使命与愿景的关键组成——也涵盖「数字政府」与「数字社会」。实现这一愿景的核心——是解锁「界面之间」的价值——公私部门之间、国家与市场之间。数字经济的到来——为政府与产业、单一司法辖区与区域贸易集团——提供了协作创造激动人心新机会的新通道。
我们在这个数字时代——需要新的「互动方式」。比如——鉴于科技趋势的动态本质——政府与私营部门应当作为「彼此可信的伙伴与共创者」共同合作——而不只遵循「监管者与被监管者」的传统角色。因此——我们的关键新举措之一——是设立「Digital Industry Singapore」（DISG）办公室。DISG 旨在打造一种创新、多面向的「公私伙伴关系」模式——通过对全球技术、产业与政策趋势进行「认知整合」——并借力监管产业发展与监管的政府机构的合并资源与杠杆。DISG 是数字产业相关事项的「第一站」——将与企业在「需求全谱系」上合作——比如确保人才与市场接入、构建能力、走向国际。
比如——DISG 支持了科技公司 Grab 在新加坡的新总部——可容纳 3,000 名新员工与其最大 R&D 中心。DISG 也促成了 Grab、青年媒体公司 VICE 与 IMDA 的合作——发现并培养本地数字内容创作者。这给内容创作者提供了通过 Grab 与 VICE 平台触达本地区受众的通道——并提供了通过与 VICE 的「产业沉浸项目」提升技能的机会。DISG 管线中还有几个其他项目——也将给新加坡数字生态带来更广义的好处——包括未来 3 年估计创造 1 万个新岗位。
政府也希望通过开发「私营部门可借力创新服务」的平台——来解锁价值。我想引用的一个例子是「MyInfo」——它为私营部门的消费者交易——提供「政府认证的个人数据单一来源」。已把 MyInfo 整合到业务流程中的公司——能为客户提供「完全数字化的申请流程」——消除重复的填表与文件验证——并缩短处理时间。今天——通过 MyInfo 自动填表的——已经覆盖了 190 多项私营部门数字服务。比如——你可以申请并即时获得 100 多种在线银行账户与信用卡的批准——处理时间减少 80%；或在线开立一个新加坡交易所的「中央存管账户」。通过 MyInfo——日常交易已经变得更轻松、更高效。
我现在转到「市场之间的界面」。公司向我们分享——目前的规则与政策——并未充分回应数字经济提出的新议题。既有的贸易协定为「商品与服务贸易」设计——不太契合数字交易的需要。因此——新加坡提出了「数字经济协定」（DEA）的概念——一种新形式的协定——把志同道合国家在数字经济中的合作锚定下来。DEA 将放就清晰且协调的规则——以增强数字框架之间的互操作性——并防范数字与数据壁垒。DEA 也将设立国际规则与基准——回应 AI、数字身份等较新的领域。新加坡、智利、新西兰——已就「数字经济伙伴协议」（DEPA）启动了三方谈判。新加坡与澳大利亚——也启动了深化数字经济合作的对话。我们期待构建更多此类伙伴关系——为这种「经济交往与贸易的新模型」铺路。政府、产业与社群——必须以新方式培育信任
在推动「构建相互连通的数字经济」的倡议同时——政府、产业与利益相关方社群——必须协作——在数字生态中培育信任。事实上——若数字经济要成功——这是关键基础。比如——个人数据保护与网络安全——是培育数字领域更大信心与信任的关键——这反过来——让数据能在更少限制下被驾驭——让技术创新蓬勃。
信任也是 AI 等新兴技术的关键先决条件。AI 有广泛应用——能在世界经济中创造巨大价值——但产业与政府都在与「伦理影响」搏斗。比如——AI 应在多大程度上参与「关于消费者的决策」？我们如何识别并缓释「算法偏见」的风险？为开始回应这些议题——我们开发了《Model AI Governance Framework》——我今年 1 月在达沃斯「世界经济论坛」上推出了它。该框架为私营部门组织——提供「如何回应关键伦理与治理议题」的指引——以便他们能负责任、安全地部署 AI 方案——这反过来帮助构建组织与消费者对 AI 使用的信任。
《Model AI Governance Framework》——以及新加坡其他关键的 AI 倡议——「AI 伦理使用咨询委员会」与「AI 与数据使用治理研究项目」——已获得国际认可——最近被选定将在今年 11 月的「巴黎和平论坛」上展示。我们对这一认可感到鼓舞——但更重要的是——我们把它视为一个机会——不仅分享我们的经验——也学习国际最佳实践——共同回应我们都面对的这些挑战。结尾
总结一下我的主要观点——我相信它们能为本届「智慧国创新周」的讨论——提供有用的背景。第一——我们已置身「数字常态」时代——必须确保我们的企业、机构与人——已被装备好——能在数字经济中适应与蓬勃。第二——要驾驭这个数字时代的全部潜能——必须在公私部门之间、在国家与区域市场之间——构建新颖的伙伴关系模式。最后——政府、产业与社群利益相关方——必须协作——在数字与其他新兴技术中培育信任——让信息能无碍流动、让创新能蓬勃。这些原则指引着新加坡——构建一个由「数字政府、数字经济、数字社会」组成的「智慧国」愿景与努力。
本届峰会与本周的活动——将给所有参与者（包括公私部门领导者）——提供丰富的机会——交换观点、学习最佳实践、并在这一重要领域构建网络。祝大家「智慧国创新周」富有成果。
谢谢。
英文原文
MDDI 官网原始记录 · 抓取日期：2026-05-02
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UNLOCKING THE FULL POTENTIAL OF A DIGITAL-AS-USUAL AGE
Your Excellencies, Distinguished Guests, Ladies and Gentlemen,
Introduction
Very good afternoon to all of you. First let me say I am glad to join all of you today and to welcome you to the Smart Nation Summit. This Summit is a flagship event of Smart Nation Innovations Week 2019 which brings together government, investors leaders, entrepreneurs, innovators and other stakeholders, in order to consider and participate in some of the prominent and topical issues of the day in the digital domain.
We meet at a time when digitalisation is transforming industries, cities and economies. Digital technology, we all know, is a force multiplier that allows us to transcend the limitation of scale and the barrier of distance. New business models are on the ascendant, including e-commerce and cloud computing, with a proliferation of B2B, B2C, and even C2C platforms. Governments are seeking out promising digital solutions to deliver public services efficiently and seamlessly. And how individuals and communities live and interact is being reshaped in fundamental ways. However, this promise of all things digital is tempered by a sense of uncertainty, given the risks of digital disruption, shorter cycles of obsolescence, and the implications for established regulations and policies.
Focus on fundamentals amidst uncertainty and a digital-as-usual age
The reality is that we must all be prepared for a digital-as-usual age where digitalisation is the norm and not just a transitory phase. The digital economy is deeply intertwined with the conventional economy, and digital technology is integral to the fabric of our businesses, our jobs, and indeed our everyday lives. Hence, in Singapore, our vision is for a digital economy where every business is digitally-empowered, every worker is digitally-skilled, and every citizen is digitally-connected.
The full potential of the digital-as-usual age lies at the intersections
This digital economy is a key component of our Smart Nation mission and vision that also encompasses digital government and digital society. Central to the realisation of this vision is the unlocking of value that lies at the interphase, between the public and private sectors, and between countries and markets. The advent of the digital economy offers new avenues for government and industry, as well as individual jurisdictions and regional trading blocs to work together to create exciting new opportunities.
We need new modalities of engagement in this digital age. For example, given the dynamic nature of tech trends, it is essential that governments and the private sector work together as trusted partners and as co-creators of solutions rather than just adhere to the traditional roles of regulator and regulated entity . Hence, one of our key new initiatives is the establishment of the Digital Industry Singapore (DISG) office. DISG aims to forge an innovative and multi-faceted public-private partnership model by sense-making global trends in technology, industry and policy, and tapping the combined resources and levers of government agencies overseeing industry development and regulations. DISG is a first stop for digital industry-related matters, and will work with companies across the spectrum of enterprise needs, such as to secure talent and market access, build capabilities, and internationalise.
For example, DISG supported the establishment of tech company Grab’s new headquarters in Singapore that will house up to three thousand new employees and its largest R&D centre. DISG also facilitated a collaboration between Grab, youth media company VICE and Singapore’s Infocomm Media Development Authority, to discover and nurture local digital content creators. This provides content creators with avenues to reach a regional audience via Grab and VICE’s platforms, and opportunities to enhance their skills via an industry immersion programme with VICE. There are several other projects in the DISG pipeline, which will also bring broader benefits for Singapore’s digital ecosystem, including the creation of an estimated ten thousand new jobs over the next three years.
The government also aims to unlock value by developing platforms which the private sector can leverage to create new and innovative services. One example I wish to cite is MyInfo , which provides a single source of Government-verified personal data for private sector consumer transactions. Companies who have integrated MyInfo into their business journeys can offer customers a fully digitalised application process, which eliminates repetitive form-filling and document verification, and cuts down processing time. Today, automated form-filling through MyInfo is available for more than 190 private sector digital services. For instance, you can apply for and receive instant approval for more than 100 types of online bank account and credit card applications, with an 80% reduction in processing time; or open an individual Central Depository Account with the Singapore Exchange online. Through MyInfo, everyday transactions have become easier and more efficient.
Let me turn now to the interphase between markets. Companies have shared with us that current rules and policies do not adequately address new issues raised by the digital economy. Existing trade agreements are designed for trade in goods and services but less suited to the needs of digital transactions. Hence, Singapore has mooted the idea of a Digital Economy Agreement (DEA) , a new form of agreement which anchors cooperation among like-minded countries in the digital economy. DEAs will put in place clear and harmonised rules for greater interoperability between digital frameworks, and to guard against digital and data barriers. DEAs will also establish international rules and benchmarks, to address newer areas such as Artificial Intelligence (AI) and digital identities. Singapore, Chile and New Zealand have initiated trilateral talks on a Digital Economy Partnership Agreement (DEPA) . Singapore and Australia have also commenced discussions to deepen cooperation for the digital economy. We look forward to building more of such partnerships, to pave the way for this new model of economic engagement and trade. Government, industry and community need to foster trust in new ways
In tandem with such initiatives to build an interconnected digital economy, it is essential that government, industry and the community of stakeholders work together to forge trust in digital ecosystems. Indeed, this is a key underpinning if the digital economy is to succeed. For example, personal data protection and cybersecurity are key to fostering greater confidence and trust in the digital realm, thereby permitting data to be harnessed with fewer restrictions, and enabling technological innovation to flourish.
Trust is also a critical prerequisite for emerging technologies such as Artificial Intelligence. AI has widespread applications and the potential to create immense value across the world economy, but industry and government are grappling with its ethical implications. For instance, how much should AI be involved in making decisions about consumers? How do we identify and mitigate risks of algorithmic biases? To start addressing such issues, we have developed the Model AI Governance Framework , which I launched at the World Economic Forum in January this year at Davos. The Framework provides private sector organisations guidance on how to address key ethical and governance issues so that they can deploy AI solutions responsibly and safely, which in turn helps build up organisations’ and consumers’ trust in the use of AI.
The Model AI Governance Framework, and Singapore’s other key AI initiatives – the Advisory Council on the Ethical Use of AI and the Research Programme on Governance in AI and Data Use – have garnered international recognition, most recently being chosen to be presented at the Paris Peace Forum this November. We are heartened by this recognition, but more importantly, we see this as an opportunity to not just share our experience, but also to learn from international best practice in addressing these challenges that we all face. Conclusion
Let me conclude by reiterating my main points, which I think serves as a useful backdrop for the discussions we have in the course of this Smart Nation Innovation Week. First, we are already in a digital-as-usual age and must ensure that our businesses, institutions and people are well-equipped to adapt and thrive in the digital economy. Second, to harness the full potential of this digital age, it is essential that we build novel partnership models between the private and public sectors, and between national and regional markets. Finally, government, industry and community stakeholders must work together to foster trust in digital and other emerging technologies so that information can flow untrammelled, and innovation can flourish. These tenets guide Singapore’s vision for, and our efforts to build, a Smart Nation comprising a digital government, digital economy and digital society.
This Summit and the events held over the course of this week will provide all participants, including public and private sector leaders, with rich opportunities to exchange views, learn from best practice, and build networks in this important domain. I wish you all a fruitful time at the Smart Nation Innovation Week.
Thank you.