Hong Kong Key initiative

Benchmark Drilldown · Updated 2026-05-04

Smart Government Innovation Lab

Smart Government Innovation Lab is one of the key initiatives in Hong Kong's AI strategy.

Type
Key initiative
Region
Hong Kong
Source layer
Region profile

Detail

The Smart Government Innovation Lab (Smart LAB) was established by OGCIO in 2019 and moved under DPO when DPO upgraded in 2024. Mechanism: "government bureau states a need → industry proposes a solution → the Lab funds a PoC → the bureau procures". By 2024, 100+ PoC projects had run, several of which evolved into full government services (iAM Smart platform, intelligent customer service, and others). Assessment: Smart LAB is Hong Kong's primary "government uses AI" channel — smaller and slower than Singapore's GovTech, but structurally similar, and one of the few AI delivery lanes that is genuinely operating. In the GenAI era its role will grow: government bureau GenAI pilots are most likely to land here first before spilling over into AICP.

References

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Data note

Curated benchmark drilldown profile, last updated 2026-05-04.