MDDI 演讲稿 · 2025-03-07
高级政务部长陈杰豪在2025年供给委员会辩论上的演讲
高级政务部长陈杰豪在2025年供给委员会辩论上的演讲
要点
- • 新加坡数字经济在2018至2023年间年复合增长率达11.2%，在《国家人工智能战略2.0》推动下，过去一年新设逾26个人工智能卓越中心，加速AI创新与应用落地。
- • 中小企业数码化计划自2017年起已协助约10万家中小企业，采用至少一项数码方案的中小企业占比从2020年的53%升至2024年的84%，生产力提升计划下每项方案在2018至2023年间平均为企业节省48%的成本。
- • 资讯通信媒体发展局于2024年12月推出「生成式AI沙盒2.0」，提供14项解决方案，涵盖生成式网页设计及人力资源运营等领域，首轮沙盒逾150家参与企业中有120家在三个月试用期结束后继续使用相关方案。
- • 政府正为更多行业更新《行业数码计划》并纳入行业专属AI工具，零售、安保、建筑环境、法律及旅游行业已完成更新，餐饮和酒店行业将于2025年跟进。
- • 「生成式AI x 数码领导者」计划已有逾120家数码成熟度较高的企业借助科技巨头资源部署定制化生成式AI方案，资讯通信媒体发展局计划扩展合作伙伴关系，利用新开发工具和预封装模块加快方案落地。
- • 资讯通信媒体发展局将推出《企业生成式AI指导手册》及在线工具「生成式AI导航仪」，两者均已于今日起在首席科技官数码咨询服务平台上线，面向不同数码成熟度阶段的企业提供指引。
- • 网络安全局「首席信息安全官即服务」计划自2023年推出以来已协助逾270家企业，「网络安全必备」及「网络信任」认证标志将于2025年上半年扩展至云计算和人工智能等数码技术的安全要求。
完整译文（中文）
MDDI 英文原文译文 · 翻译日期: 2026-06-21
1. 主席，我们希望新加坡人能从优质就业岗位、良好薪资和更好的工作环境中受益。为实现这些目标，我们的企业必须在数字化快速推进的浪潮中保持竞争力。我们正在良好的基础上持续前进。
a. 2018年至2023年间，数字经济年均复合增长率达11.2%。
2. 我们正通过《国家人工智能战略2.0》（NAIS 2.0）以及去年推出的《数字企业蓝图》（DEB），进一步协助我们的工人和企业把握下一波数字化浪潮，尤其是在人工智能领域。
KM1：《国家人工智能战略2.0》进展更新
3. 陈佩玲女士和Sharael Taha先生询问了NAIS 2.0的进展情况。
4. 我们看到了令人鼓舞的进展。
a. 去年，超过26个人工智能卓越中心（CoEs）相继成立，以推动人工智能创新与应用走向新前沿。
i. 例如，礼来公司（Lilly）的数字健康创新中心将加速AI驱动数字健康技术的研究与开发，帮助医生更好地了解患者需求，提供个性化诊疗。
ii. 另一个例子来自金融服务领域——保诚（Prudential）的全球AI实验室孵化各类工具，以提升客户体验并提高员工效率。该实验室还将与高等学府合作，为学生提供实践学习机会。
5. 总理在财政预算案演讲中宣布的《企业算力计划》（ECI）将有助于在新加坡吸引更多卓越中心落户，并支持更多创新性人工智能应用。
6. 我们也看到越来越多的组织将人工智能用于公共利益。
a. 例如，国家公园局（NParks）正在探索一款名为KOEL的人工智能应用——该应用由"Build For Good"黑客马拉松参与者开发——以利用生物声学协助开展生物多样性调查。借助KOEL，研究人员可从音频录音中识别动物物种，节省数千个工时，从而提升效率与准确性。
b. 另一个例子是iFerret——一套部署于樟宜机场的人工智能检测系统，用于保障跑道安全。过去需要每天进行人工巡检，现在工作人员可依靠全天候自动扫描系统检测跑道上的异物，从而快速清除这些物体。
赋能企业通过采用人工智能解决方案实现智慧升级
7. 陈佩玲女士、Jessica Tan女士、Sharael先生和Mariam Jaafar女士询问我们如何协助企业，尤其是中小企业，从人工智能中获益。
8. 通过"中小企业数字化"计划等举措，我们自2017年以来已协助约10万家中小企业，其中4万家在过去4年中从中受益。
a. 在一般业务功能中采用至少一项数字化解决方案的中小企业比例，从2020年的53%上升至2024年的84%，令人振奋。
b. 平均而言，2018年至2023年间通过生产力解决方案补贴计划（PSG）采用数字化解决方案的中小企业，每项解决方案的成本节省幅度达48%。
9. Derrick Goh先生和Christopher de Souza先生分别向我们发送了其削减议案的要点。他们将很高兴得知，我们致力于加速中小企业对人工智能的采用。
a. 我们正在更新《行业数字化计划》（IDPs），纳入各行业专属的人工智能工具和培训内容。我们已为零售、安保、建筑环境、法律和旅游业完成了更新。今年我们将更新更多行业数字化计划，例如餐饮业和酒店业。
b. 2024年，超过33万名用户访问了首席技术官（CTO）即服务平台上的资源，该平台协助近3,000家中小企业采用了人工智能解决方案。
i. 在PSG支持的约300项预批准解决方案中，约30%为人工智能赋能方案，大约三分之一是人工智能赋能的。
c. 去年，我们推出了生成式AI沙盒（GenAI Sandbox），允许中小企业试验13项生成式AI解决方案，以提升营销与销售能力，并优化客户互动工作流程。
i. 在逾150名参与者中，AHA Inspiration是一家健康与养生服务平台提供商。通过将生成式AI聊天机器人整合到其网站和移动应用程序中，AHA的员工现在处理客户咨询的速度几乎是以前的两倍，同时提供了更加个性化的客户服务。
ii. AHA Inspiration只是在三个月沙盒期结束后继续使用生成式AI解决方案的120家中小企业之一。我们在沙盒项目中的经验进一步印证了为中小企业提供机会、让其通过试验发现生成式AI价值的重要性。
d. 在此基础上，IMDA于去年12月推出了搭载14项解决方案的生成式AI沙盒2.0（GenAI Sandbox 2.0），以支持更广泛的生成式AI解决方案，涵盖生成式网页设计等领域，使中小企业能够通过提示词创建网站。中小企业还可以试用用于人力资源运营的生成式AI工具，以更高效地撰写职位描述和安排面试。
e. 如果这些生成式AI解决方案证明切实有效，我们打算将其纳入预批准解决方案名单，以便所有中小企业都能从中受益。
f. 我们也收到反馈，认为沙盒提供行业专属解决方案会很有价值。IMDA乐于与有意愿的行业主导机构和行业协会合作，共同甄选这些解决方案。
10. 除了面向所有中小企业的广泛支持外，我们还通过生成式AI × 数字领军企业（GenAI x DL）计划，借助科技巨头的能力，加速数字化成熟度较高的企业采用生成式AI。这些企业可能需要定制化解决方案，而现成产品未必能完全满足其需求。
a. 迄今为止，超过120家企业已使用科技巨头及其合作伙伴提供的资源，其中四分之一正在致力于构建和部署这些解决方案。
b. 以第三方物流服务提供商 iHub Solutions 为例。iHub 的员工需要应对大量临时报告请求。手动生成这些报告耗费大量时间，影响效率，且报告往往容易出错。
c. 在该计划期间，iHub 借助科技合作伙伴的专业知识，利用人工智能开发了一款报告生成工具。借助该工具，iHub 员工可通过简单提示自动生成报告，将报告所耗时间减少了一半。iHub 的客户也可使用该工具获取实时供应链洞察，为其决策提供依据。
d. 为抓住大规模部署生成式人工智能解决方案的机遇，IMDA 将扩大 GenAI x DL 合作伙伴关系，借助科技合作伙伴的新开发工具和预打包软件模块，更快速地为常见使用场景部署解决方案。目前正在试行，待时机成熟后将分享更多详情。
11. 陈议员还询问政府如何鼓励更多企业采用生成式人工智能。我们认识到，企业在这方面面临各种不同的挑战。
12. 基于早期采用者的经验与最佳实践，IMDA 将推出《企业生成式人工智能操作手册》，以满足不同数字化成熟阶段企业的需求。
a. 对于刚开始探索生成式人工智能的企业，该手册通过案例展示生成式人工智能的优势，并提供针对特定需求的生成式人工智能解决方案资源。
b. 对于正在考虑购买现成解决方案还是自行开发专有解决方案的企业，该手册提供评估框架及相关风险信息，帮助企业做出明智的选择。
c. 对于寻求更定制化解决方案的数字化成熟企业，该手册提供确保成功实施所需的技术能力和合作伙伴方面的见解，以及潜在的风险与治理考量。因此，该手册对所有企业均有所裨益。
d. 作为该手册的补充，IMDA 将推出一款在线工具——GenAI Navigator，为特定业务需求推荐合适的生成式人工智能解决方案。该导航工具还将指引用户获取附有资助支持的解决方案，以及 SSG 资助的培训，帮助中小企业了解如何利用生成式人工智能实现增长。
13. 上述工具将于今日起在 CTO-as-a-Service 平台上提供。
14. 主席，请允许我以普通话发言。
15. 在政府的支持和推动下，已经有超过八成的中小企业成功赶上数码化的浪潮。这些企业来自各个领域，在业务中，采用了至少一项数码方案，并获得了良好的成效。
a. 许多企业也发现，人工智能能够帮助他们降低成本、提高效率，缓解成本上涨的压力。
b. 在2018年到2023年之间，生产力提升计划下的数码解决方案，就为中小企业平均削减近一半的成本。
16. 为了让更多企业受益，政府会为不同行业更新数码化蓝图，提供更多的人工智能解决方案。
17. 同时，我们会推出新的指导手册和指南，向企业推荐适合他们的生成式人工智能工具和培训。
a. 有兴趣的企业可以上首席科技官数码咨询服务平台了解详情。
18. 人工智能的普及对我们的工作和生活，带来了巨大的影响。本地企业和员工只有跟得上脚步，才能保持竞争力，不被淘汰。
a. 所以，我呼吁大家加快步伐，充分利用政府所提供的援助和资源，来提升数码能力。这样，我们才能把握科技发展所带来的机遇，并在竞争中脱颖而出。
通过提升网络安全韧性助力企业更好保障安全
19. 主席，随着企业推进数字化，它们将更多地暴露于网络威胁之下。Sharael 议员询问我们如何协助本地企业保障安全。
20. CSA 的 SG Cyber Safe 计划为企业提供差异化支持。
a. 作为基础支持，CSA 为各类企业利益相关方提供资源，包括中小企业主、员工及网络安全人员。
b. 希望实施网络安全措施的企业可参考 Cyber Essentials 和 Cyber Trust 认证标志，这两项认证于 2022 年作为国家网络安全标准制定。
c. 为协助有需要的企业获得网络安全认证，CSA 于 2023 年推出了首席信息安全官（CISO）即服务计划。CISO-as-a-Service 与 IMDA 的 CTO-as-a-Service 计划相辅相成，引入网络安全顾问，协助企业制定网络安全健康计划，以落实 Cyber Essentials 中的预防措施。
d. 该计划已惠及逾 270 家企业。
21. 我们将继续采取更多举措，提升企业网络卫生标准。
a. 我们去年将 SMEs Go Digital 计划与 Cyber Essentials 标志对接。在预先批准的解决方案下，中小企业现可订阅涵盖反恶意软件、防火墙及备份的一体化套餐。
b. 我们还要求 SMEs Go Digital 计划下的预先批准解决方案符合最低数据保护和安全控制标准。
c. 展望未来，CSA 将于 2025 年上半年扩展 Cyber Essentials 和 Cyber Trust，将云计算和人工智能等数字技术的安全纳入覆盖范围，确保其持续适应不断演进的数字环境。
22. 除提升标准外，CSA 还将在 CISO-as-a-Service 上引入事后事件报告与响应功能。
a. 网络安全事件无法完全预防。对企业而言，更重要的是具备韧性并能从事件中恢复。
b. 在这一新功能下，企业可向其 CISO-as-a-Service 顾问寻求协助，以遏制网络安全事件并从中恢复。
23. 议员可参阅讲义 D1，了解我们在企业数字化与网络安全方面工作的摘要。
结语
24. 主席先生，我的汇报到此为止，稍后再回答问题。
英文原文
MDDI 官网原始记录 · 抓取日期: 2026-06-21
1. Chairman, we want Singaporeans to benefit from good jobs, good wages and better work environments. To achieve these goals, our enterprises must be competitive amidst rapid digitalisation. We are building on a good foundation.
a. The digital economy has grown at a compound annual growth rate of 11.2% from 2018 to 2023.
2. We are doing more to help our workers and enterprises ride the next wave of digitalisation, particularly in AI, through the National AI Strategy 2.0 (NAIS 2.0), and the Digital Enterprise Blueprint (DEB) launched last year.
KM1: Updates on National AI Strategy 2.0
3. Ms Tin Pei Ling and Mr Sharael Taha asked about the progress of NAIS 2.0.
4. We are seeing encouraging progress.
a. Last year, more than 26 AI Centres of Excellence (CoEs) were set up to push the frontiers of AI innovation and use.
i. For example, Lilly’s Digital Health Innovation Hub will accelerate research and development of AI-powered digital health technologies, helping doctors better understand patient needs and provide personalised care.
ii. Another example in the financial services, Prudential’s global AI Lab incubates tools to enhance customer experience and improve staff efficiency. The Lab will also partner Institutes of Higher Learning to provide students with opportunities for hands-on-learning.
5. The Enterprise Compute Initiative (ECI) announced by Prime Minister in his Budget Speech will help anchor more CoEs in Singapore and support more innovative AI applications.
6. We are also seeing more organisations use AI for the Public Good.
a. For example, NParks is exploring an AI application named KOEL built by participants of the Build For Good Hackathon to help with biodiversity surveys using bioacoustics. With KOEL, researchers can identify animal species from audio recordings, which can save thousands of man hours, increasing efficiency and accuracy.
b. Another example is iFerret. It is an AI-enabled detection system deployed at Changi Airport to help keep our runways safe. In the past, daily manual inspections were needed. Now, staff can rely on around-the-clock automated scanning of foreign objects on our runways which enables them to remove these objects quickly.
Empowering enterprises to be smarter through adopting AI-enabled solutions
7. Ms Tin, Ms Jessica Tan, Mr Sharael and Ms Mariam Jaafar asked how we are assisting our enterprises, especially our SMEs, to benefit from AI.
8. Through initiatives such as the SMEs Go Digital Programme, we have helped about 100,000 SMEs since 2017, with 40,000 SMEs benefitting over the last 4 years.
a. The share of SMEs adopting at least one digital solution for general business functions increased from 53% in 2020 to 84% in 2024. Very encouraging.
b. On average, SMEs that adopted digital solutions under the Productivity Solutions Grant (PSG) between 2018 to 2023 reported cost savings of 48% per solution.
9. Mr Derrick Goh and Mr Christopher de Souza sent the gist of their cuts to us separately. They will be pleased to know that we are committed to accelerating AI adoption among SMEs.
a. We are updating the Industry Digital Plans (IDPs) to include sector-specific AI tools and training. We have done so for the Retail, Security, Built Environment, Legal and Tourism sectors. We will update more IDPs this year, such as for the Food Services and Hotel sectors.
b. In 2024, over 330,000 users accessed resources on the Chief Technology Officer (CTO)-as-a-Service platform, which helped almost 3,000 SMEs adopt AI-enabled solutions.
i. Of the approximately 300 pre-approved solutions supported by PSG, about 30% of them are AI-enabled. About a third of them are AI-enabled.
c. Last year, we launched the GenAI Sandbox, allowing SMEs to experiment with 13 GenAI solutions to improve their marketing and sales, and streamline customer engagement efforts.
i. One of the over 150 participants is AHA Inspiration, a health and wellness service platform provider. By integrating a GenAI chatbot into its website and mobile application, AHA’s employees can now handle customer inquiries almost twice as fast as before while providing more personalised customer service.
ii. AHA Inspiration is just one of the 120 SMEs that continued using the GenAI solutions after the three-month sandbox period. Our experience with the Sandbox reinforced the importance of providing opportunities for SMEs to discover the value of GenAI through experimentation.
d. Building on this success, IMDA launched GenAI Sandbox 2.0 with 14 solutions in December last year to support a wider range of GenAI solutions in areas such as Generative Web Design, enabling SMEs to create websites using prompts. SMEs can also try GenAI tools for HR operations to create job descriptions and schedule interviews more efficiently.
e. If these GenAI solutions prove useful, we intend to add them to the list of pre-approved solutions so that all SMEs can benefit.
f. We also received feedback that it could be useful for the Sandbox to offer sector-specific solutions. IMDA is happy to work with interested sector leads and industry associations on curating these solutions.
10. Besides broad-based support for all SMEs, we are tapping on the capabilities of tech giants through the GenAI x Digital Leaders (GenAI x DL) programme to accelerate GenAI adoption among the more digitally mature enterprises. These enterprises may require customised solutions that off-the-shelf products do not fully address.
a. To date, over 120 enterprises have used resources provided by tech giants and their partners. A quarter of them are working to build and deploy these solutions.
b. Take for example iHub Solutions, a third-party logistics service provider. iHub’s employees grappled with high volumes of ad-hoc requests for reports. The time taken to manually create these reports hindered efficiency, and reports were often error prone.
c. During the programme, iHub leveraged expertise of tech partners to develop a report generation tool using AI. With this tool, iHub’s employees can create reports automatically using simple prompts, reducing the time spent on these reports by half. iHub’s customers can also use it to derive real-time supply chain insights to inform their decisions.
d. To seize opportunities to deploy GenAI solutions at scale, IMDA will expand the GenAI x DL partnerships to leverage tech partners’ new development tools and pre-packaged software modules to deploy solutions for common use cases more quickly. This is being piloted, and we will share more details when ready.
11. Ms Tin also asked how the Government can encourage more enterprises to adopt GenAI. We recognise that enterprises face different challenges in doing so.
12. Building on the experience and best practices of early adopters, IMDA will launch a GenAI Playbook for Enterprises catering to different stages of their digital maturity.
a. For enterprises just starting to explore GenAI, the Playbook illustrates the benefits of GenAI through examples and offers resources on GenAI solutions for specific needs.
b. For those deciding between buying off-the-shelf solutions and building proprietary ones, it provides an evaluation framework and information on associated risks to help them make informed choices.
c. For digitally mature enterprises seeking more customised solutions, the Playbook provides insights on tech capabilities and partners needed to ensure successful implementation, alongside potential risk and governance considerations. So, the Playbook has something for all enterprises.
d. Complementing the Playbook, IMDA will launch an online tool - the GenAI Navigator that recommends the right GenAI solution for specific business needs. The Navigator will also point to solutions with grant support and SSG-funded training that can help SMEs understand how to leverage GenAI for growth.
13. These tools will be available on the CTO-as-a-Service platform from today.
14. Chairman, please allow me to speak in Mandarin.
15. 在政府的支持和推动下，已经有超过八成的中小企业成功赶上数码化的浪潮。这些企业来自各个领域，在业务中, 采用了至少一项数码方案，并获得了良好的成效。
a. 许多企业也发现，人工智能能够帮助他们降低成本、提高效率，缓解成本上涨的压力。
b. 在2018年到2023年之间，生产力提升计划下的数码解决方案，就为中小企业平均削减近一半的成本。
16. 为了让更多企业受益，政府会为不同行业更新数码化蓝图，提供更多的人工智能解决方案。
17. 同时，我们会推出新的指导手册和指南，向企业推荐适合他们的生成式人工智能工具和培训。
a. 有兴趣的企业可以上首席科技官数码咨询服务平台了解详情。
18. 人工智能的普及对我们的工作和生活，带来了巨大的影响。本地企业和员工只有跟得上脚步，才能保持竞争力，不被淘汰。
a. 所以，我呼吁大家加快步伐，充分利用政府所提供的援助和资源，来提升数码能力。这样，我们才能把握科技发展所带来的机遇，并在竞争中脱颖而出。
Equipping enterprises to be safer by raising cyber security resilience
19. Chairman, as enterprises digitalise, they will be more exposed to cyber threats. Mr Sharael asked how we are helping our enterprises stay safe.
20. CSA’s SG Cyber Safe programme provides differentiated support for enterprises.
a. As a baseline, CSA provides resources for various enterprise stakeholders, such as SME owners, employees and cybersecurity personnel.
b. Enterprises looking to implement cybersecurity measures can refer to the Cyber Essentials and Cyber Trust certification marks, which were developed as national cybersecurity standards in 2022.
c. To assist enterprises that need help with cybersecurity certification, CSA launched the Chief Information Security Officer (CISO)-as-a-Service scheme in 2023. CISO-as-a-Service complements IMDA’s CTO-as-a-service scheme. It onboards cybersecurity consultants to help enterprises develop cybersecurity health plans to implement the preventive measures in Cyber Essentials.
d. This has benefitted over 270 enterprises.
21. We will continue to do more to improve enterprise cyber hygiene standards.
a. We aligned SMEs Go Digital with the Cyber Essentials mark last year. Under the pre-approved solutions, SMEs can now subscribe to an integrated package covering anti-malware, firewall and backup.
b. We also required pre-approved solutions under SMEs Go Digital to meet minimum data protection and security controls standards.
c. Going forward, CSA will expand Cyber Essentials and Cyber Trust in the first half of 2025 to cover the security of digital technologies like cloud and AI, keeping them relevant for the evolving digital landscape.
22. Besides uplifting standards, CSA will introduce a post-incident reporting and response function on CISO-as-a-Service.
a. Cybersecurity incidents cannot be fully prevented. It is more important for enterprises to be resilient and recover from incidents.
b. Under this new function, enterprises can approach their CISO-as-a-Service consultants to help contain and recover from cybersecurity incidents.
23. Members can refer to handout D1 for a summary of our enterprise digitalisation and cybersecurity efforts.
Conclusion
24. Sir, I will give an update till here, and answer questions later on.