MDDI 演講稿 · 2026-05-25

MOS Jasmin Lau 在 KPMG 新加坡「可信賴人工智慧卓越中心」啟動活動中的演講

Jasmin Lau · MDDI 政務次長 · KPMG新加坡推出可信AI卓越中心

要點

  • 信任是新加坡AI戰略的核心使能因素:沒有信任,AI採用停滯的原因不在技術,而在人還沒準備好。
  • ESR委員會已確定覆蓋關鍵行業的AI任務,承諾AI收益廣泛共享,覆蓋中小企業與全體勞動者而非少數先行企業。
  • 影響貸款、招聘、醫療轉診等決策的AI系統必須公平、可解釋、可問責,當事人有權知情並申訴。
  • AI審計必須由AI驅動並做持續監測:模型以周為單位演化,以月為週期的傳統審計使保證永遠滯後。
  • 新加坡推動 AI Verify 在東盟範圍採用並認證第三方AI測試機構,目標是成為區域可信AI標準的制定、測試與輸出地。

完整譯文(繁體中文)

MDDI 英文原文譯文 · 翻譯日期: 2026-06-09

新聞室 MOS Jasmin Lau在畢馬威(KPMG)新加坡「可信AI卓越中心」啟動儀式上的演講 演講 MOS Jasmin Lau在畢馬威新加坡「可信AI卓越中心」啟動儀式上的演講 2026年5月25日

畢馬威管理合夥人 Lee Sze Yeng 女士

畢馬威合夥人兼AI卓越中心負責人 Lyon Poh 先生

各位業界夥伴與同仁,

感謝今天的邀請。

祝賀畢馬威在新加坡迎來第85個年頭。

85年不只是一個里程碑。它證明了由人長期一點一滴贏得的信任,是一種持久的競爭優勢。今天啟動的可信AI卓越中心(CoE),正是把這種精神帶入一個新時代。

我想向在座各位致意。是畢馬威的合夥人、員工和客戶在幾十年間建起了這家事務所。任何機構的85年,其實都是85年裡無數次「即使不做更容易、也選擇做對的事」的個人決定。信譽就是這樣積累起來的。而這恰恰也是新加坡駕馭AI所需要的品格。

我們正處在一場大變革之中,所有人都知道。勞動者、公民,以及每一位企業領導者都明白這一點。

今天你去問任何一位勞動者——在銀行、在診所、在製造業車間——許多人會告訴你,他們不確定AI對自己意味著什麼。

如果你問政務次長 Jasmin Lau 本人,我也會告訴你,我同樣不確定AI對我自己、對新加坡意味著什麼。在這個領域,沒有人能預測接下來會發生什麼。

而我們並不孤單。世界各地對AI的不安正在加劇。我們刷社交媒體瞭解動態,看到在各地大學畢業典禮上,領導人一談AI就被喝倒彩。許多國家和民眾對這項技術的焦慮,我們感同身受。

一部分焦慮源於真實的傷害,但更多是更根本的:人們擔心被甩在後面。他們看到技術飛速進步,聽到生產力和利潤的巨大增長,然後會想——那也有我的份嗎?

新加坡承受不起對此視而不見。我們也不會。我們許多人已在國會談過這個問題,我們完全有意讓AI的收益在全體人口中廣泛共享。

今年早些時候,經濟戰略檢討(ESR)委員會列出了我們的AI雄心。我們確定了覆蓋關鍵行業的AI任務(AI Missions)。我們致力於廣基的AI採用——不只在領先企業,也覆蓋中小企業和整個勞動隊伍。

我們的目標是一個AI賦能的經濟:讓眾多企業及其員工都受益,而不只是先行的少數。

但我與高階政務次長 Goh Hanyan 共同主持的ESR科技與創新委員會也明確指出:信任是核心使能因素。沒有信任,採用就會停滯。不是因為技術沒準備好,而是因為我們的人還沒準備好。

因此,新加坡的AI戰略要成功,就必須讓我們的人——勞動者和公民——感到自己是其中的一分子,而不只是被動承受者。

對僱員,我們要通過再培訓計劃、職場治理標準、對哪些環節會發生變化的坦誠對話,讓他們看到這場轉型在規劃時已把他們放在心上。企業在這裡要承擔非常大的責任。

對公民而言,這還意味著影響他們生活的AI系統——在公共服務、醫療、金融決策中——都必須公平、可解釋、可問責。當一個AI系統影響你能否獲得貸款、進入面試名單或得到轉診,當事人有權知道為什麼,出了問題也有權提出質疑。

這不只是倫理問題。這關乎政府、機構與人民之間最基本的契約。我希望下次 Lee Sze Yeng 女士再問「你信任誰會守護你」時,更多人會說:即便政府在公共服務中全面鋪開AI系統,我們依然相信政府會守護我們。

這就引出在座許多人已經在面對的問題:如果治理需要保證(assurance),保證需要審計,那麼我們如何審計AI?

我們知道,傳統審計靠查驗記錄、抽樣交易、測試控制,這些都是成熟方法。但AI系統截然不同:複雜、對許多人而言不透明、而且持續演化。六個月前表現良好的模型,今天可能因為資料漂移、執行環境變化或模型重訓而行為不同。

如果模型不是你自己擁有和設計的,你甚至可能不知道它已經變了。所以,如果你的審計週期以月計,而AI系統以周甚至天為單位更新,那麼你的保證永遠是滯後的。

要可信且規模化地審計AI,審計職能本身就必須由AI驅動,做持續監測和前瞻性風險管理,而不是週期性複核或事後調查。當AI越來越自主、在更少人工監督下做決策時,這一點尤其重要。

彌合這個鴻溝,需要既懂技術重要性、又有保證業務紀律的機構。這種組合很罕見,但畢馬威多年來正是這樣做的。

這正是畢馬威可信AI卓越中心的設計初衷。畢馬威把AI應用於自身的審計、稅務和諮詢職能,以自己為「零號客戶」,作為AI驅動保證的試驗場。他們自己先做難的部分,找出方法哪裡有效、哪裡需要打磨。在這個基礎上,卓越中心再與企業合作負責任地部署AI——打造從一開始就內建治理與信任的可擴充套件AI解決方案。

對新加坡這個國家而言,我們在構建AI治理能力上一直相當有意識——同樣,不是作為AI戰略的事後補丁,而是從一開始就是戰略核心的一部分。

跨境經營的企業面對日益碎片化的標準拼圖。新加坡正積極塑造並協調這些標準——推動 AI Verify 等工具在東盟範圍內採用,並啟動第三方AI測試機構認證計劃,讓企業知道可以信任誰。目標是讓新加坡和立足新加坡的企業成為區域可信AI的標杆——標準在這裡制定、測試並輸出。

隨著更多企業跨境部署AI,對可信、獨立保證的需求只會上升。這是新加坡可以引領的領域,我很高興畢馬威也將深耕這一領域。

讓我回到開頭,回到正注視著這一切如何展開的勞動者和公民。

他們沒有要求我們放慢腳步。多數人要求的是被納入其中。他們想知道AI的收益會被共享、風險會被管控、出了問題會有人負責。

滿足這一期待是共同的責任——政府有責任,畢馬威等業界領袖和在座各位也有責任。

新加坡正在為此創造條件:治理框架、監管清晰度、人才管道。畢馬威決定把可信AI卓越中心落戶於此,說明我們走在正確的軌道上。

但僅有框架還不夠。真正的考驗是新加坡人——為新崗位再培訓的勞動者、與AI驅動服務打交道的公民——能否感到AI轉型是「與他們一起發生」,而不是「發生在他們身上」。我們也要確保中小企業主能自如地使用陌生的新工具;我們在生態建設上投入越多,中小企業及其員工對這場轉型就越安心。

這是我們所有人都應堅持的標準。在這樣一個匯聚了畢馬威及其夥伴的專業與擔當的場合,我相信我們能夠達到它。

非常感謝。

英文原文

MDDI 官網原始記錄 · 抓取日期: 2026-06-09

Newsroom MOS Jasmin Lau’s Speech at KPMG Singapore’s Launch of Trusted AI Centre of Excellence Speeches MOS Jasmin Lau’s Speech at KPMG Singapore’s Launch of Trusted AI Centre of Excellence 25 May 2026

Ms Lee Sze Yeng, Managing Partner, KPMG

Mr Lyon Poh, Partner and AI CoE Lead, KPMG

Industry partners and colleagues,

Thank you for having me today.

Congratulations to KPMG on your 85th year in Singapore.

Now, 85 years is not just a milestone. It is proof that trust, which is earned by humans consistently over time, is a durable and competitive advantage. Today's launch of the Trusted AI Centre of Excellence (CoE) carries that same spirit into a new era.

I want to acknowledge the people in this room. The KPMG partners, the staff, the clients who have built this firm over many decades. 85 years of any institution is really 85 years of individual decisions to do the right thing even when sometimes it was easier not to. That is what credibility is made of. And it is also exactly the disposition Singapore needs as we navigate AI.

We are in the middle of something big, and everybody knows it. The workers, the citizens, and every company leader understands it.

If you ask any worker today - in a bank, in a clinic, on a manufacturing factory floor, many will tell you they are uncertain about what AI means for them.

If you ask the Minister of State Jasmin Lau, I would also tell you that I am not sure what AI would mean for myself as well as for Singapore. It is not a space where any of us can predict what is going to happen next.

And all of us are not alone. Around the world, we are seeing a growing unease about AI. We follow social media to see what is going on, we watch as across university graduation ceremonies, leaders are getting booed when they talk about AI. We are acutely aware of the anxiety that many countries and populations have about the technology.

Some of the anxiety stems from real harms, but a lot of it is more fundamental: people are worried about being left behind. They see the technology advancing fast, they hear about enormous gains in productivity and profit, and then they wonder - is that also for me?

Now, Singapore cannot afford to ignore this. And we will not. Many of us have spoken in Parliament about this issue, and we fully intend for the gains of AI to be shared broadly across the population.

Earlier this year, the Economic Strategy Review (ESR) committee set out our AI ambitions. We identified AI Missions across key sectors. We arecommitted to broad-based AI adoption — not just among leading firms, but also across our SMEs and our workforce.

The goal that we have is an AI-empowered economy where many companies and their workers all benefit. Not just the few who decide to move first.

But the ESR Committee on Technology and Innovation - which I co-chair with SPS Goh Hanyan – also made clear that trust is a core enabler. Without trust, adoption stalls. Not because the technology is not ready, but because our people are not.

Singapore's AI strategy will therefore only succeed if our people - workers and citizens - feel that they are part of it, not just subject to it.

For employees, we need to show them - through reskilling programmes, through workplace governance standards, through honest conversations about where changes will happen - that this transition is being managed with them in mind. Companies have a very big responsibility to play here.

For our citizens, it also means that AI systems have affected their lives - in public services, in healthcare, in financial decisions – all of these must be fair, explainable, and accountable. When an AI system influences whether you get a loan, a job shortlist, or a medical referral, that person has a right to understand why, and a right to challenge it if anything goes wrong.

This is not just about ethics. It is about the basic compact between a government, its institutions, and its people. I hope that the next time Ms Lee (Sze Yeng) asks a question about who is that someone you trust to have your back, more of you will say that you trust that the government has your back, even as we roll out AI systems across the public service.

This brings me to something many of you are already grappling with in this room. If governance requires assurance, and assurance requires audit, then how do we audit AI?

We know that traditional audit works by examining records, sampling transactions, testing controls. These are all proven methods. But AI systems are fundamentally different. They are complex, often opaque to many of us, and they evolve continuously. A model performing well six months ago may behave differently today because the data has shifted, the operating environment has changed, or the model has been retrained.

If you don’t own and design your own model, you may not even know that the model has changed. And so, if your audit cycle runs in months but your AI system updates in weeks or days, then your assurance is always behind.

To audit AI credibly and at scale, the audit function itself must be AI-powered, with continuous monitoring and proactive risk management, not periodic reviews or post-hoc investigations after something goes wrong. This matters especially when AI becomes more autonomous, making decisions with less human oversight.

Closing that gap requires firms that understand both the importance of technology and the discipline of assurance. That is a rare combination, but that is also what KPMG has done over the years.

That is what KPMG's Trusted AI Centre of Excellence is precisely designed to do. KPMG is applying AI to its own audit, tax, and advisory functions using itself as "client zero", the proving ground for what AI-powered assurance looks like. They are doing the hard work themselves, finding where the approach works and where it needs refinement. From that foundation, the CoE can then work with companies to deploy AI responsibly – creating scalable AI solutions with governance and trust built in from the start.

For Singapore as a country, we have been quite deliberate about building AI governance capabilities – again, not as an afterthought to our AI strategy, but right from the start, as a core part of it.

Companies operating across borders face a growing patchwork of standards. Singapore is actively working to shape and harmonise these standards - driving ASEAN-wide adoption of tools like AI Verify, and launching a programme to accredit third-party AI testers, so companies know who they can trust. The goal is to make Singapore and Singapore-based companies the benchmarks for trusted AI in the region, the place where standards are set, tested, and exported.

As more companies deploy AI across borders, the demand for credible, independent assurance will only increase. This is a space where Singapore can lead, and I am glad that this is also the space that KPMG will be playing in.

So, let me end where I began, with the workers and citizens who are watching how this unfolds.

They are not asking us to slow down. Most of them are asking to be included. They want to know that the gains from AI will be shared, that the risks will be managed, and that when something goes wrong, someone will be accountable.

Meeting that expectation is a shared responsibility - for government, and also for industry leaders like KPMG and others in this room.

Singapore is building the conditions for this: the governance frameworks, the regulatory clarity, the talent pipeline. KPMG's decision to anchor its Trusted AI Centre of Excellence here tells me we are on the right track.

But frameworks alone are not enough. The real test is whether the people of Singapore - workers retraining for new roles, citizens interacting with AI-driven services – the real test is for them to feel that the AI transformation is happening with them, not to them. We also have to make sure that our SME owners feel comfortable navigating the new and unfamiliar tools, and the more effort all of us put into building this ecosystem, the more our SMEs and our population working in these SMEs will feel comfortable with the transition that is happening.

That is the standard we should hold all of ourselves to. And in a room like this one, with the expertise and the accountability that KPMG and its partners bring, I believe that we can meet it.

Thank you very much.