MDDI 演講稿 · 2025-10-03

政務部長Rahayu Mahzam在AICon @ BeyondXpo上的開幕致辭

Rahayu Mahzam · MDDI 政務次長 · AICon @ BeyondXpo

要點

  • 即將釋出的《2025年新加坡數字經濟報告》(IMDA)顯示,四分之三的在職人員已定期使用AI工具,其中85%表示工作效率和質量有所提升。
  • OpenAI資料顯示,新加坡人均ChatGPT使用率全球最高,約四分之一的居民每週使用該平臺。
  • 「AI for Fun」模組作為「Code for Fun」計劃的新單元,讓學生在動手探索AI的同時,培養核實AI輸出內容、識別幻覺與偏見等批判性思維技能。
  • 科技技能加速器(TeSA)正與會計、人力資源等橫向職能的專業機構合作,為非科技專業人員培養AI應用能力,推動金融法證等崗位從事後調查轉向主動預防欺詐。
  • 媒體技能框架已於去年12月完成更新,新增虛擬製作與生成式AI等新興技術核心能力,為僱主和從業者提供系統化的培訓與職業發展路線圖。
  • 星展基金會與IMDA、CSA聯合編制了面向樂齡人士的生成式AI入門指南,涵蓋使用場景、風險與安全提示,並將聯同獅子聯誼會等社群夥伴開展工作坊。

完整譯文(繁體中文)

MDDI 英文原文譯文 · 翻譯日期: 2026-06-21

大家好!早上好。

感謝邀請我出席首屆 AICon。

我們正在進入一個 AI 廣泛普及的新時代,它正在重塑我們的生活、工作與交往方式。

這為我們的企業和從業者帶來了令人振奮的機遇——從 AI 驅動的程式設計工具到自動化內容生成,AI 的採用已不再侷限於特定行業或研究實驗室。

許多企業一直在鼓勵員工嘗試使用 AI 工具,以提升生產力。

根據 IMDA 即將釋出的《新加坡數字經濟報告 2025》,每四名員工中有三名已在工作中定期使用 AI 工具。其中 85% 表示,AI 提升了他們的工作效率和工作質量。

AI 也在增強創意從業者的能力——包括我們的藝術家、電影人、設計師和音樂人。

以 Dear.AI 為例。作為亞洲首家全 AI 驅動的內容製作公司,他們利用 AI 以更低成本、更快速度實現高質量視覺效果。他們還與 SG Enable 共同推出了 CoCreate SG AI 工作坊,讓殘障人士也能借助 GenAI 工具共同創作短片,使 AI 更具包容性。

許多新加坡人已經積極擁抱 AI。

OpenAI 的資料顯示,新加坡的 ChatGPT 人均使用量居全球之首——大約每四名新加坡人中就有一名每週使用。

隨著 AI 在社會各領域的融合不斷深化,我們希望每一位公民都能自信、負責任地在日常生活中使用 AI。構建一個包容性數字社會是一項共同責任,需要社群夥伴、企業和我們每個人共同努力。

為迎接數字化未來,我們必須持續提升自身技能。

每天,父母們在工作與家庭的重壓下,還要兼顧孩子的學業。這是許多新加坡家庭的共同寫照,而 AI Kaki 這類致力於提升社群技能的非營利機構正在此發揮重要作用。

作為 IMDA "數字助生活"運動的合作伙伴,他們舉辦聚焦實際應用的 GenAI 工作坊。工作坊展示了 AI 工具如何在支援孩子學習的同時,幫助父母保持高效。通過展示 AI 如何成為日常生活的得力助手,父母得以專注於最重要的事——陪伴家人。除父母外,工作坊還專門為青少年設計了以創意方式讓學習更有趣的課程,併為樂齡人士提供了日常活動方面的培訓。

通過這些努力,AI Kaki 幫助每一代人對 AI 建立信心,在家庭內部形成共同的認知。

我們年輕的公民也在學校中學習 AI 相關知識。

在課堂上,學生們通過名為"AI for Fun"的動手實踐模組初次接觸 AI,這是 Code for Fun 計劃下的一個新模組。例如,來自 Waterway Primary School 的 Eva 學習使用 AI 攝像頭——Huskylens——識別同學的面孔。與此同時,來自 Northland Secondary School 的 Alyson 製作了一個藥盒原型,該藥盒能識別老人的面孔,並在指定時間自動開啟為其提供藥物。

這些年輕的學習者不只是技術的被動消費者,他們是創造者,在教師和培訓員的引導下,理解 AI 令人振奮的可能性與潛在風險。學生們發現 AI 可能產生"幻覺"或反映不公平的偏見,因此學會了核查 AI 生成內容的關鍵技能,一如對待其他任何資訊來源。通過"AI for Fun"的實踐,學生們不僅培養了技術能力,更鍛鍊了在 AI 時代所需的批判性思維。

我們長期致力於支援新加坡人的數字化轉型之旅,為社群提供學習機會。

77 歲的 Ganaysan 先生是在新加坡數字辦公室(SDO)幫助下踏上數字化之旅的典型案例。退休後,他一直與妻子四處旅行。他過去需要花費數日精心規劃行程——瀏覽網站、比對推薦、拼湊行程表。一切在他與其他樂齡人士參加甘榜蔡厝港數字俱樂部的 GenAI 工作坊後發生了改變。他學會了如何使用正確的提示詞,藉助 GenAI 工具制定旅行計劃。曾經需要數天完成的工作,如今只需幾分鐘,讓他有更多時間享受真正重要的事——享受旅途,與妻子共創美好回憶。

為樂齡人士賦予 GenAI 技能的工作,依託人民、私營和公共部門三方(3P)的協力推進。例如,DBS Foundation 與 IMDA 及 CSA 合作,共同為樂齡人士開發了一本 GenAI 入門指南,涵蓋 GenAI 的使用方式、風險及安全提示。他們還將與 Lions Befrienders 等社群夥伴共同舉辦工作坊。

真正的學習發生在我們擼起袖子、全力投入之時。為此,我們也在創造機會,讓所有公民通過互動體驗直接瞭解 AI。

近日,MDDI 與 NLB 共同推出了一項慶祝 SG60 的展覽,名為"The Heart&Soul Experience: Where Home Will Always Be"。參觀者可通過沉浸式敘事與個性化體驗與未來的自己對話,所有內容均根據其提供的資訊以 GenAI 量身定製。如果您尚未參觀,我強烈建議您前往體驗!

公共圖書館也通過其他 GenAI 體驗向公眾開放。在 United Square 購物中心,NLB 推出了一個快閃 Chatbook 體驗專案。孩子們可以向經典中國小說《西遊記》中的主角孫悟空詢問他的綽號。通過 GenAI 驅動的聊天服務,孫悟空以一份名號清單作答,例如"美猴王"。孩子和大人都對能夠與一個栩栩如生的虛構角色對話感到欣喜萬分。

正如圖書館是閱讀的催化劑,它們同樣致力於推動終身學習的目標。通過讓前沿技術變得觸手可及且引人入勝,圖書館能夠賦能公民跟上數字時代的步伐。

在 AI 素養之外,我們還致力於提升從業者的 AI 流暢運用能力。

通過 TechSkills Accelerator(TeSA),非技術類專業人士可以提升 AI 流暢運用能力。這意味著與會計、人力資源等橫向職能領域的專業機構合作,識別各職能中可藉助 AI 最佳化的核心活動。例如,金融取證領域的專業人士過去通常在事件發生後才介入調查。如今,他們可以學習利用 AI 幫助客戶預防欺詐,處理更為複雜的案件。

每個行業都有其獨特需求,並以獨特方式將 AI 應用於本領域。

為確保各行業的崗位和技能在變革中保持競爭力,就業轉型圖譜(Jobs Transformation Maps)將進行更新,以反映新興趨勢和機遇。

去年 12 月,我們更新了媒體技能框架(Skills Framework for Media),納入了虛擬製作和 GenAI 等新興技術的新技術能力指標。僱主可參考崗位與技能路線圖來規劃培訓機會,媒體從業者則可將其作為在當今媒體環境中保持競爭力的基準。

隨著AI應用不斷普及,政府將與商界領袖緊密合作,共同應對其對勞動者的影響。

這包括將AI工具融入工作場所以提升生產力,並使創意專業人士能夠專注於更高價值的職責。初級崗位人員也應獲得磨練技藝、提升技能的機會,同時確保他們保持適應力與競爭力。

政府也正就如何在AI時代支援創意專業人士展開對話。全球範圍內有各方正在探索數字水印等技術保障措施,以維護創意作品的完整性,我們將借鑑這些最佳實踐,在扶持創意社群的同時,培育充滿活力且可持續發展的創意生態系統。

AI固然開闢了新的可能性、放大了人類的優勢,但我們必須牢記,AI無法取代人際聯結與共情——而這正是創意工作的核心所在。善用AI,我們便能釋放其潛力,使之成為人類創造力的有益補充,並催生新的發展路徑。

我希望鼓勵各位積極嘗試市面上形形色色的AI工具。請使用我們專為中小企業推出的GenAI導航工具,尋找適合的商業解決方案;或於本月底即將舉辦的Digital for Life節上探索GenAI解決方案。AI能使我們突破邊界,創造出原本不可能實現的新想法。

我相信,攜手並進,我們能夠共同構建一個屬於所有人的數字未來。我們需要善用AI——不是為了取代人之所以為人的特質——而是為了豐富我們的生活,創造一個令我們引以為傲的未來。

祝各位在本次會議上收穫滿滿的靈感。謝謝。

英文原文

MDDI 官網原始記錄 · 抓取日期: 2026-06-21

Hi everyone! Good morning.

Thank you for inviting me to the inaugural AICon.

We are entering a new era where AI is widely accessible, and reshaping how we live, work and interact.

This presents exciting opportunities for our enterprises and our workers – from AI-driven coding tools to automated content generation, adoption is no longer limited to specific sectors or research labs.

Many companies have been encouraging their workers to experiment with AI tools to boost productivity.

According to IMDA’s upcoming Singapore Digital Economy Report 2025, three out of every four workers are already regular users of AI tools at work. Among them, 85% said AI had improved their efficiency and quality of their work.

AI is also augmenting the capabilities of creatives – our artists, filmmakers, designers and musicians.

Take Dear.AI as an example. As Asia’s first fully AI-powered content production studio, they use AI to achieve high quality visual effects at low cost and faster speeds. They have also made AI more accessible to persons with disabilities by launching the CoCreate SG AI workshop with SG Enable to empower them to co-create short movies using GenAI tools.

Many Singaporeans are already embracing AI.

Data from OpenAI showed that Singapore has the highest per capita ChatGPT usage globally – about one in four of us use it weekly.

As AI’s integration grow across society, we want every citizen to be equipped to use AI confidently and responsibly in their daily lives. Building an inclusive digital society is a shared responsibility that requires the collective effort of community partners, companies and every one of us.

To prepare for the digital future, we must continue to upskill ourselves.

Every day, parents juggle the demands of work and home while trying to manage their child’s schoolwork. It is a familiar story for many in Singapore and it is where organisations like AI Kaki, a non-profit entity dedicated to upskilling the community, is making a difference.

As a partner of IMDA’s Digital for Life movement, they conduct GenAI workshops that focus on practical applications. The workshops demonstrate how AI tools can support their child’s learning while helping parents stay productive. By showing parents how AI can be a helping hand in their daily lives, they can focus on what is most important – being there for their families. In addition to parents, there are GenAI workshops designed for youth to explore creative ways to make learning fun and seniors for daily activities too.

In doing so, AI Kaki helps every generation gain confidence with AI, creating shared understanding across families.

Our younger citizens are also learning about AI in schools.

In the classroom, students are getting their first taste of AI through hands-on exploration called “AI for Fun”, a new module under the Code for Fun programme. An example is Eva from Waterway Primary School who learnt to use an AI camera — Huskylens — to recognise her classmates’ faces. Meanwhile, Alyson from Northland Secondary School built a prototype of a medicine box that would detect the senior’s face and open to give them their medication at designated times.

These young learners are not just passive consumers of technology. They are creators, guided by teachers and trainers who help them understand both the exciting possibilities and the pitfalls of AI. Students discover that AI can hallucinate or reflect unfair biases, hence learning the crucial skill of fact-checking AI-generated responses, as they would any other source. By experimenting with AI through "AI for Fun", students are not just developing technical skills, but the critical thinking they will need to navigate an AI future.

We have a longstanding commitment to support Singaporeans in their digitalisation journey, with access to learning opportunities in the community.

77-year-old Mr Ganaysan is a great example of someone who embarked on a digital journey with the help of the SG Digital Office (SDO). Since retiring, he has been travelling with his wife. He used to spend days meticulously planning trips – scouring websites, cross-checking recommendations, and piecing together itineraries. Everything changed when he attended the GenAI workshops at the Digital Club in Kampong Chai Chee with other seniors. He discovered how to use GenAI tools to create travel plans with the right prompts. What once took him days now takes just minutes, giving him more time for what truly matters. That is, enjoying the trip and making memories with his wife.

The effort to equip seniors with GenAI skills is powered by joint 3P efforts between people, private and public sectors. For instance, DBS Foundation collaborated with IMDA and CSA to co-develop a beginners’ guide to GenAI for seniors. This resource would inform them of the uses, risks and safety tips when using GenAI. They will also roll out workshops together with community partners such as Lions Befrienders.

True learning happens when we roll up our sleeves and dive right in. To that end, we are also creating opportunities for all citizens to learn about AI first-hand through interactive experiences.

Recently, MDDI and NLB launched a showcase in celebration of SG60, titled “The Heart&Soul Experience: Where Home Will Always Be”. Visitors can talk to their future self through immersive storytelling and a personalised experience, all tailored with GenAI based on information they provide. If you have not visited it yet, I strongly encourage you to!

Other GenAI experiences are offered to the public through our libraries. At United Square mall, NLB introduced a pop up Chatbook experience. Children can ask Sun Wu Kong – the protagonist from the classic Chinese novel of Journey to the West - about his nicknames. Through a GenAI powered chat service, Sun Wu Kong replied with a list of his names like Handsome Monkey King. Children and adults alike were delighted by how they could converse with a fictional character that came to life.

Just as how libraries serve as catalysts for reading, they also champion the goal of lifelong learning. By making cutting edge technology accessible and engaging, they can empower citizens to keep pace with the digital age.

Beyond AI literacy, we aim to advance AI fluency for workers.

Through the TechSkills Accelerator (TeSA), non-tech professionals can gain AI fluency. This means partnering professional bodies in horizontal functions, such as accounting and HR to identify core activities in each function that can be optimised with the help of AI. For example, a professional in Financial Forensics traditionally investigated after something bad has happened. Today, they can learn to use AI to help clients prevent fraud and solve more complex cases.

Each sector has their own needs and applies AI uniquely to their domain.

To keep sector-specific jobs and skills relevant amidst these changes, the Jobs Transformation Maps will be refreshed to reflect emerging trends and opportunities.

Last December, we refreshed the Skills Framework for Media with new technical competencies for emerging technologies like virtual production and GenAI. Employers can refer to the roadmap of job roles and skills to structure training opportunities while media practitioners can use it as a benchmark to remain relevant in today's media landscape.

As AI adoption grows, the government will work closely with business leaders to manage its implications on workers.

This includes integrating AI tools into workplaces to enhance productivity, and enabling creative professionals to focus on higher-value responsibilities. Individuals in junior roles should also be given opportunities to build their craft and develop their skills, while ensuring they remain adaptable and relevant.

The government is also engaging in conversations about supporting creative professionals in the age of AI. There are efforts globally to explore technical safeguards like digital watermarking to uphold the integrity of creative work, and we will draw on these best practices to support the creative community while fostering a vibrant and sustainable creative ecosystem.

While AI opens new possibilities and amplifies human strengths, we must remember that AI cannot supplant human connection and empathy that lies at the heart of creative work. By using AI wisely, we can unlock its potential to complement human creativity and foster new avenues for growth.

I would like to challenge everyone to experiment with the marketplace of AI tools out there. Use our GenAI navigator for Small and Medium Enterprises to find suitable business solutions. Or explore GenAI solutions at our upcoming Digital for Life festival at the end of this month. AI can enable us to push boundaries and create new ideas that would otherwise be impossible.

Together, I believe we can build a digital future that belongs to everyone. We need to harness AI – not to replace what makes us human – but to enrich our lives and create a future we can be proud of.

I wish you an inspiring time at the conference. Thank you.