MDDI 演講稿 · 2026-07-14

Rahayu Mahzam政務次長在KPMG和NLB「Read to Lead: Building an AI-Ready Mind」釋出會的演講

Rahayu Mahzam · MDDI 政務次長 · KPMG和NLB推出「閱讀引領:打造人工智慧就緒思維」

要點

  • 新加坡國家圖書館局對1,150名專業人士的調查顯示,僅約40%在形成意見前會核實統計資料的原始來源,僅約30%能正確識別包含虛假引用和無根據聲稱的不可靠段落。
  • 「閱讀引領」是KPMG和國家圖書館局為期一年的職場倡議,旨在建立閱讀文化,加強專業人士在AI素養、資訊素養和數字素養方面的能力。
  • 知識周(7月14-16日)推出免費公眾計劃,邀請專家演講者探討閱讀如何銳化判斷力、AI如何重塑組織風險,以及在AI時代領導力意味著什麼。
  • 國家圖書館局的數字館藏在KPMG亞洲廣場展窗展出,提供涵蓋AI、商業、小說和輕鬆讀物的推薦,使建立AI準備思維變得實用且令人愉快。
  • 隨著組織採納AI,對人類認知、自我管理和適應能力的投資——而非僅關注效率和生產力——對於保持員工參與度並防止他們掉隊至關重要。

完整譯文(繁體中文)

MDDI 英文原文譯文 · 翻譯日期: 2026-07-28

女士們、先生們,尊貴的嘉賓們,早上好。

我想感謝畢馬威(KPMG)和國家圖書館管理局邀請我參加「閱讀領導:建設人工智慧就緒心態」的啟動儀式。這是一項及時的舉措,因為人工智慧正在快速發展,並滲入我們日常生活的更多領域。

今天,幾乎每一場對話都關乎人工智慧。它能做什麼?它將如何快速改進?這對我們的工作、我們的孩子、我們的企業,以及我們瞭解真相的能力意味著什麼?對許多新加坡人來說,這些不再是抽象的問題。當我們使用聊天機器人起草訊息、依賴人工智慧摘要來理解新聞、想知道一段影片是否真實,或詢問我們的工作在未來幾年將如何變化時,這些問題就會出現。

這就是為什麼更廣泛的問題不是人工智慧本身。而是我們如何應對技術進步。人工智慧已經改變了我們的生活和工作方式——在企業、公共服務和家庭中。一年前,我們中許多人主要將人工智慧視為一種工具。今天,我們越來越多地將其體驗為一個助手、一個合作者,在某些情況下,還是一個隊友。

我們今天在新加坡看到了這一點。企業正在認真思考如何負責任地採用人工智慧,同時重新設計工作。工人在詢問他們的技能是否仍然相關。父母在詢問他們的孩子如何明智地使用技術。公民在詢問如何防範網路詐騙、深度偽造和虛假資訊。人們對人工智慧可能實現的事情充滿興奮。但也存在不安——關於信任、公平性,以及人們是否能跟上步伐。

答案不是減緩進步。而是建立良好使用技術的習慣和能力。我們需要理解人工智慧能做什麼,也需要了解它的侷限性。我們需要提出更好的問題,核實來源,進行判斷,並在我們如何決策和相互合作時保持同理心。

然而,這些人類能力也受到了壓力。我們快速滾動、瀏覽和快速反應。我們遇到短格式內容、人工智慧生成的摘要、有說服力的推薦和越來越逼真的合成媒體。在這種環境中,更容易不加思考地接受資訊。更難停下來、仔細閱讀和深入思考。

國家圖書館管理局(NLB)對1150名PMETs的民調給我們提供了一個有用的快照:

只有大約十分之四的PMETs在形成觀點前查證統計資料的原始來源——無論該統計資料出現在新聞文章還是人工智慧搜尋摘要中。

只有大約十分之三的PMETs正確識別了兩段書面文章中哪個可信度較低,儘管其中一個包含虛假引用和無根據的論斷。

這些發現提醒我們,即使我們知道內容可能是人工智慧生成或不完整的,我們仍然可能過於輕易地接受它。這就是為什麼辨別力、判斷力和仔細閱讀很重要。

這就是我今天很高興啟動「閱讀領導:建設人工智慧就緒心態」的原因。這項由畢馬威(KPMG)和國家圖書館管理局(NLB)推行的為期一年的舉措在工作場所推動閱讀文化。它還加強了PMETs在人工智慧、資訊素養和數字素養方面的能力。

「閱讀領導」使閱讀在畢馬威(KPMG)內部易於獲取和可見,使員工被鼓勵建立這一習慣並享受其好處。在許多人感到資訊過載的時代,閱讀幫助我們放慢腳步。它幫助我們獲得知識、拓寬視野、訓練我們的思維集中。

該舉措從知識周開始,時間為7月14至16日。在這三天內,PMETs和企業可以加強他們的人工智慧素養,提高評估資訊的能力,並拓展他們超越職業領域的思維。

我們還在亞洲廣場(Asia Square)的畢馬威(KPMG)展示視窗處為國家圖書館管理局(NLB)的數字館藏提供了便捷訪問。推薦內容涵蓋從人工智慧和商業到小說和輕閱讀——因為建設人工智慧就緒心態應該是實用的、可獲取的和令人愉快的。

如Sze Yeng也提及的那樣,接下來的三天將有免費的公眾專案。專家演講者將討論閱讀如何磨練判斷和決策能力、人工智慧如何重塑組織和專業風險,以及在人工智慧時代領導力和增長意味著什麼。

在接下來的一年裡,畢馬威(KPMG)和國家圖書館管理局(NLB)將繼續為專業人士提供資源、工具和專業知識,以建立閱讀和辨別能力。在數字時代,我們閱讀得多好形塑我們思考得多好。而我們思考得多好正是將我們區分開來的因素。

當各組織努力採用人工智慧時,我們不能只關注效率和生產力。許多工人想了解技術如何幫助他們做得更好、更有意義的工作,而不是把他們落在後面。這需要對人類認知、自我管理和適應能力的投資。

因此,看到畢馬威(KPMG)以這種方式思考並關注勞動力發展令人欣慰。「閱讀領導」傳達了一個重要訊號:在一個人工智慧賦能的工作場所,人仍然是中心。

所以,祝賀畢馬威(KPMG)和國家圖書館管理局(NLB)推出這一有意義的舉措。我希望它在企業部門引發更廣泛的運動——不僅要建立人工智慧能力,還要建立幫助新加坡人茁壯成長的人類能力。

謝謝。

英文原文

MDDI 官網原始記錄 · 抓取日期: 2026-07-28

Ladies and gentlemen, distinguished guests, good morning.

I would like to thank KPMG and the National Library Board for inviting me to the launch of “Read to Lead: Building an AI-Ready Mind”. This is a timely initiative, as AI is advancing faster and entering more parts of our everyday lives.

Today, almost every conversation is about AI. What can it do? How quickly will it improve? What will it mean for our jobs, our children, our businesses, and our ability to know what is true? For many Singaporeans, these are no longer abstract questions. They arise when we use a chatbot to draft a message, rely on an AI summary to understand the news, wonder whether a video is real, or ask how our work will change in the years ahead.

That is why the broader issue is not AI alone. It is how we respond to technological advancement. AI is already changing how we live and work — in businesses, public services, and homes. A year ago, many of us spoke of AI mainly as a tool. Today, we increasingly experience it as an assistant, a collaborator, and in some cases, a team-mate.

We see this in Singapore today. Companies are thinking hard about how to adopt AI responsibly, while redesigning work. Workers are asking whether their skills will remain relevant. Parents are asking how their children can use technology wisely. Citizens are asking how to guard against online scams, deepfakes, and misinformation. There is excitement about what AI can make possible. But there is also unease — about trust, fairness, and whether people can keep up.

The answer is not to slow progress. It is to build the habits and capabilities to use technology well. We need to understand what AI can do and also know its limits. We need to ask better questions, check sources, exercise judgment, and retain empathy in how we decide and work with one another.

Yet these human abilities are also under pressure. We scroll, skim and react quickly. We encounter short-form content, AI-generated summaries, persuasive recommendations, and increasingly realistic synthetic media. In this environment, it becomes easier to accept information at face value. It becomes harder to pause, read carefully, and think deeply.

NLB’s dipstick poll of 1,150 PMETs gives us a useful snapshot:

Only about 4 in 10 PMETs checked the original source of a statistic before forming an opinion — whether the statistic appeared in a news article or an AI search summary.

Only about 3 in 10 correctly identified the less reliable of two written passages, even though one included a fabricated citation and an unsupported claim.

These findings are a reminder that even when we know content may be AI-generated or incomplete, we may still accept it too readily. This is why discernment, judgment, and careful reading matter.

And this is why I am pleased to launch “Read to Lead: Building an AI-Ready Mind” today. This year-long initiative by KPMG and NLB promotes a culture of reading in the workplace. It also strengthens PMET capabilities in AI, information literacy, and digital literacy.

Read to Lead makes reading accessible and visible within KPMG, so staff are encouraged to build the habit and enjoy its benefits. At a time when many of us feel overwhelmed by information, reading helps us slow down. It helps us gain knowledge, widen our perspectives, and train our minds to focus.

The initiative begins with Knowledge Week, from 14 to 16 July. Over these three days, PMETs and businesses can strengthen their AI literacy, sharpen how they evaluate information, and broaden their thinking beyond their professional domains.

We have also brought NLB’s digital collection within easy reach, at KPMG’s display windows here at Asia Square. The recommendations range from AI and business to fiction and light reads — because building an AI-ready mind should be practical, accessible, and enjoyable.

As mentioned also by Sze Yeng, there will also be free public programmes over the next three days. Expert speakers will discuss how reading sharpens judgment and decision-making, how AI is reshaping organisational and professional risks, and what leadership and growth mean in the AI era.

In the year ahead, KPMG and NLB will continue to connect professionals with the resources, tools, and expertise to build reading and discernment capabilities. In the digital age, how well we read shapes how well we think. And how well we think is what will set us apart.

As organisations grapple with AI adoption, we must not focus only on efficiency and productivity. Many workers want to know how technology will help them do better, more meaningful work, and not leave them behind. This requires investment in human cognition, self-management, and adaptability.

It is therefore heartening to see KPMG giving thought and attention to workforce development in this way. Read to Lead sends an important signal: in an AI-enabled workplace, people remain at the centre.

So, congratulations to KPMG and NLB on the launch of this meaningful initiative. I hope it sparks a broader movement across the corporate sector — to build not only AI capability, but also the human capabilities that will help Singaporeans thrive.

Thank you.