MDDI 演講稿 · 2019-06-26
易華仁部長在智慧國峰會開幕式上的演講
要點
- • 「數字常態」（digital-as-usual）時代——數字化是常態而不是過渡期。新加坡願景：每企業被數字賦能、每員工有數字技能、每公民被數字連線。
- • 新設「Digital Industry Singapore」（DISG）——把政府從「監管者」轉為「與產業共創解決方案的可信夥伴」——已促成 Grab 新總部（含 3000 員工的 R&D 中心）。
- • MyInfo 平臺——把政府認證的個人資料作為單一來源——190+ 私營服務整合、銀行賬戶與信用卡可即時審批，處理時間縮短 80%。
- • 提出「數字經濟協定」（DEA）新概念——首個三邊談判：新加坡—智利—紐西蘭的「數字經濟夥伴協議」（DEPA）；與澳大利亞的合作也啟動。
- • AI 治理：今年 1 月在達沃斯釋出《Model AI Governance Framework》；今年 11 月將在巴黎和平論壇展示。
完整譯文（繁體中文）
MDDI 英文原文譯文 · 翻譯日期: 2026-05-03
本文已從早期版本的網站遷移過來——格式可能有不一致之處。
解鎖「數字常態」時代的全部潛能
各位閣下、各位嘉賓、女士、先生：
前言
下午好。首先——我很高興出席今天「智慧國峰會」（Smart Nation Summit）——這是「2019 智慧國創新周」的旗艦活動——把政府、投資者、領導者、創業者、創新者與其他利益相關方聚到一起——討論並參與數字領域當下顯著與熱門的議題。
我們相聚的當下——數字化正在改造產業、城市與經濟。我們都知道——數字技術是一種「力量倍增器」——讓我們能超越規模的限制與距離的壁壘。新的商業模式正在崛起——包括電商、雲端計算——B2B、B2C 乃至 C2C 平臺層出不窮。政府正在尋找有前景的數字方案——以高效、順暢地交付公共服務。個人與社群的「生活與互動方式」——也在被根本性地重塑。但這一「數字皆可」的承諾——也被一種不確定感所中和——因為存在數字顛覆的風險、更短的「過時週期」、以及對既有法規與政策的影響。
在不確定性與「數字常態」時代中——聚焦根本
現實是——我們都必須為「數字常態」時代做好準備——數字化是常態而不僅是過渡期。數字經濟與傳統經濟深度交織——數字技術是我們企業、崗位以及日常生活肌理的不可或缺組成。因此——在新加坡——我們的願景是建立一個數字經濟——其中——每一家企業都被數字賦能、每一位員工都有數字技能、每一位公民都被數字連線。
「數字常態」時代的全部潛能——位於「交叉處」
這一數字經濟——是我們「智慧國」使命與願景的關鍵組成——也涵蓋「數字政府」與「數字社會」。實現這一願景的核心——是解鎖「介面之間」的價值——公私部門之間、國家與市場之間。數字經濟的到來——為政府與產業、單一司法轄區與區域貿易集團——提供了協作創造激動人心新機會的新通道。
我們在這個數字時代——需要新的「互動方式」。比如——鑑於科技趨勢的動態本質——政府與私營部門應當作為「彼此可信的夥伴與共創者」共同合作——而不只遵循「監管者與被監管者」的傳統角色。因此——我們的關鍵新舉措之一——是設立「Digital Industry Singapore」（DISG）辦公室。DISG 旨在打造一種創新、多面向的「公私夥伴關係」模式——通過對全球技術、產業與政策趨勢進行「認知整合」——並借力監管產業發展與監管的政府機構的合併資源與槓桿。DISG 是數字產業相關事項的「第一站」——將與企業在「需求全譜系」上合作——比如確保人才與市場接入、構建能力、走向國際。
比如——DISG 支援了科技公司 Grab 在新加坡的新總部——可容納 3,000 名新員工與其最大 R&D 中心。DISG 也促成了 Grab、青年媒體公司 VICE 與 IMDA 的合作——發現並培養本地數字內容創作者。這給內容創作者提供了通過 Grab 與 VICE 平臺觸達本地區受眾的通道——並提供了通過與 VICE 的「產業沉浸專案」提升技能的機會。DISG 管線中還有幾個其他專案——也將給新加坡數字生態帶來更廣義的好處——包括未來 3 年估計創造 1 萬個新崗位。
政府也希望通過開發「私營部門可借力創新服務」的平臺——來解鎖價值。我想引用的一個例子是「MyInfo」——它為私營部門的消費者交易——提供「政府認證的個人資料單一來源」。已把 MyInfo 整合到業務流程中的公司——能為客戶提供「完全數字化的申請流程」——消除重複的填表與檔案驗證——並縮短處理時間。今天——通過 MyInfo 自動填表的——已經覆蓋了 190 多項私營部門數字服務。比如——你可以申請並即時獲得 100 多種線上銀行賬戶與信用卡的批准——處理時間減少 80%；或線上開立一個新加坡交易所的「中央存管賬戶」。通過 MyInfo——日常交易已經變得更輕鬆、更高效。
我現在轉到「市場之間的介面」。公司向我們分享——目前的規則與政策——並未充分回應數字經濟提出的新議題。既有的貿易協定為「商品與服務貿易」設計——不太契合數字交易的需要。因此——新加坡提出了「數字經濟協定」（DEA）的概念——一種新形式的協定——把志同道合國家在數字經濟中的合作錨定下來。DEA 將放就清晰且協調的規則——以增強數字框架之間的互操作性——並防範數字與資料壁壘。DEA 也將設立國際規則與基準——回應 AI、數字身份等較新的領域。新加坡、智利、紐西蘭——已就「數字經濟夥伴協議」（DEPA）啟動了三方談判。新加坡與澳大利亞——也啟動了深化數字經濟合作的對話。我們期待構建更多此類夥伴關係——為這種「經濟交往與貿易的新模型」鋪路。政府、產業與社群——必須以新方式培育信任
在推動「構建相互連通的數字經濟」的倡議同時——政府、產業與利益相關方社群——必須協作——在數字生態中培育信任。事實上——若數字經濟要成功——這是關鍵基礎。比如——個人資料保護與網路安全——是培育數字領域更大信心與信任的關鍵——這反過來——讓資料能在更少限制下被駕馭——讓技術創新蓬勃。
信任也是 AI 等新興技術的關鍵先決條件。AI 有廣泛應用——能在世界經濟中創造巨大價值——但產業與政府都在與「倫理影響」搏鬥。比如——AI 應在多大程度上參與「關於消費者的決策」？我們如何識別並緩釋「演算法偏見」的風險？為開始回應這些議題——我們開發了《Model AI Governance Framework》——我今年 1 月在達沃斯「世界經濟論壇」上推出了它。該框架為私營部門組織——提供「如何回應關鍵倫理與治理議題」的指引——以便他們能負責任、安全地部署 AI 方案——這反過來幫助構建組織與消費者對 AI 使用的信任。
《Model AI Governance Framework》——以及新加坡其他關鍵的 AI 倡議——「AI 倫理使用諮詢委員會」與「AI 與資料使用治理研究專案」——已獲得國際認可——最近被選定將在今年 11 月的「巴黎和平論壇」上展示。我們對這一認可感到鼓舞——但更重要的是——我們把它視為一個機會——不僅分享我們的經驗——也學習國際最佳實踐——共同回應我們都面對的這些挑戰。結尾
總結一下我的主要觀點——我相信它們能為本屆「智慧國創新周」的討論——提供有用的背景。第一——我們已置身「數字常態」時代——必須確保我們的企業、機構與人——已被裝備好——能在數字經濟中適應與蓬勃。第二——要駕馭這個數字時代的全部潛能——必須在公私部門之間、在國家與區域市場之間——構建新穎的夥伴關係模式。最後——政府、產業與社群利益相關方——必須協作——在數字與其他新興技術中培育信任——讓資訊能無礙流動、讓創新能蓬勃。這些原則指引著新加坡——構建一個由「數字政府、數字經濟、數字社會」組成的「智慧國」願景與努力。
本屆峰會與本週的活動——將給所有參與者（包括公私部門領導者）——提供豐富的機會——交換觀點、學習最佳實踐、並在這一重要領域構建網路。祝大家「智慧國創新周」富有成果。
謝謝。
英文原文
MDDI 官網原始記錄 · 抓取日期: 2026-05-02
This article has been migrated from an earlier version of the site and may display formatting inconsistencies.
UNLOCKING THE FULL POTENTIAL OF A DIGITAL-AS-USUAL AGE
Your Excellencies, Distinguished Guests, Ladies and Gentlemen,
Introduction
Very good afternoon to all of you. First let me say I am glad to join all of you today and to welcome you to the Smart Nation Summit. This Summit is a flagship event of Smart Nation Innovations Week 2019 which brings together government, investors leaders, entrepreneurs, innovators and other stakeholders, in order to consider and participate in some of the prominent and topical issues of the day in the digital domain.
We meet at a time when digitalisation is transforming industries, cities and economies. Digital technology, we all know, is a force multiplier that allows us to transcend the limitation of scale and the barrier of distance. New business models are on the ascendant, including e-commerce and cloud computing, with a proliferation of B2B, B2C, and even C2C platforms. Governments are seeking out promising digital solutions to deliver public services efficiently and seamlessly. And how individuals and communities live and interact is being reshaped in fundamental ways. However, this promise of all things digital is tempered by a sense of uncertainty, given the risks of digital disruption, shorter cycles of obsolescence, and the implications for established regulations and policies.
Focus on fundamentals amidst uncertainty and a digital-as-usual age
The reality is that we must all be prepared for a digital-as-usual age where digitalisation is the norm and not just a transitory phase. The digital economy is deeply intertwined with the conventional economy, and digital technology is integral to the fabric of our businesses, our jobs, and indeed our everyday lives. Hence, in Singapore, our vision is for a digital economy where every business is digitally-empowered, every worker is digitally-skilled, and every citizen is digitally-connected.
The full potential of the digital-as-usual age lies at the intersections
This digital economy is a key component of our Smart Nation mission and vision that also encompasses digital government and digital society. Central to the realisation of this vision is the unlocking of value that lies at the interphase, between the public and private sectors, and between countries and markets. The advent of the digital economy offers new avenues for government and industry, as well as individual jurisdictions and regional trading blocs to work together to create exciting new opportunities.
We need new modalities of engagement in this digital age. For example, given the dynamic nature of tech trends, it is essential that governments and the private sector work together as trusted partners and as co-creators of solutions rather than just adhere to the traditional roles of regulator and regulated entity . Hence, one of our key new initiatives is the establishment of the Digital Industry Singapore (DISG) office. DISG aims to forge an innovative and multi-faceted public-private partnership model by sense-making global trends in technology, industry and policy, and tapping the combined resources and levers of government agencies overseeing industry development and regulations. DISG is a first stop for digital industry-related matters, and will work with companies across the spectrum of enterprise needs, such as to secure talent and market access, build capabilities, and internationalise.
For example, DISG supported the establishment of tech company Grab’s new headquarters in Singapore that will house up to three thousand new employees and its largest R&D centre. DISG also facilitated a collaboration between Grab, youth media company VICE and Singapore’s Infocomm Media Development Authority, to discover and nurture local digital content creators. This provides content creators with avenues to reach a regional audience via Grab and VICE’s platforms, and opportunities to enhance their skills via an industry immersion programme with VICE. There are several other projects in the DISG pipeline, which will also bring broader benefits for Singapore’s digital ecosystem, including the creation of an estimated ten thousand new jobs over the next three years.
The government also aims to unlock value by developing platforms which the private sector can leverage to create new and innovative services. One example I wish to cite is MyInfo , which provides a single source of Government-verified personal data for private sector consumer transactions. Companies who have integrated MyInfo into their business journeys can offer customers a fully digitalised application process, which eliminates repetitive form-filling and document verification, and cuts down processing time. Today, automated form-filling through MyInfo is available for more than 190 private sector digital services. For instance, you can apply for and receive instant approval for more than 100 types of online bank account and credit card applications, with an 80% reduction in processing time; or open an individual Central Depository Account with the Singapore Exchange online. Through MyInfo, everyday transactions have become easier and more efficient.
Let me turn now to the interphase between markets. Companies have shared with us that current rules and policies do not adequately address new issues raised by the digital economy. Existing trade agreements are designed for trade in goods and services but less suited to the needs of digital transactions. Hence, Singapore has mooted the idea of a Digital Economy Agreement (DEA) , a new form of agreement which anchors cooperation among like-minded countries in the digital economy. DEAs will put in place clear and harmonised rules for greater interoperability between digital frameworks, and to guard against digital and data barriers. DEAs will also establish international rules and benchmarks, to address newer areas such as Artificial Intelligence (AI) and digital identities. Singapore, Chile and New Zealand have initiated trilateral talks on a Digital Economy Partnership Agreement (DEPA) . Singapore and Australia have also commenced discussions to deepen cooperation for the digital economy. We look forward to building more of such partnerships, to pave the way for this new model of economic engagement and trade. Government, industry and community need to foster trust in new ways
In tandem with such initiatives to build an interconnected digital economy, it is essential that government, industry and the community of stakeholders work together to forge trust in digital ecosystems. Indeed, this is a key underpinning if the digital economy is to succeed. For example, personal data protection and cybersecurity are key to fostering greater confidence and trust in the digital realm, thereby permitting data to be harnessed with fewer restrictions, and enabling technological innovation to flourish.
Trust is also a critical prerequisite for emerging technologies such as Artificial Intelligence. AI has widespread applications and the potential to create immense value across the world economy, but industry and government are grappling with its ethical implications. For instance, how much should AI be involved in making decisions about consumers? How do we identify and mitigate risks of algorithmic biases? To start addressing such issues, we have developed the Model AI Governance Framework , which I launched at the World Economic Forum in January this year at Davos. The Framework provides private sector organisations guidance on how to address key ethical and governance issues so that they can deploy AI solutions responsibly and safely, which in turn helps build up organisations’ and consumers’ trust in the use of AI.
The Model AI Governance Framework, and Singapore’s other key AI initiatives – the Advisory Council on the Ethical Use of AI and the Research Programme on Governance in AI and Data Use – have garnered international recognition, most recently being chosen to be presented at the Paris Peace Forum this November. We are heartened by this recognition, but more importantly, we see this as an opportunity to not just share our experience, but also to learn from international best practice in addressing these challenges that we all face. Conclusion
Let me conclude by reiterating my main points, which I think serves as a useful backdrop for the discussions we have in the course of this Smart Nation Innovation Week. First, we are already in a digital-as-usual age and must ensure that our businesses, institutions and people are well-equipped to adapt and thrive in the digital economy. Second, to harness the full potential of this digital age, it is essential that we build novel partnership models between the private and public sectors, and between national and regional markets. Finally, government, industry and community stakeholders must work together to foster trust in digital and other emerging technologies so that information can flow untrammelled, and innovation can flourish. These tenets guide Singapore’s vision for, and our efforts to build, a Smart Nation comprising a digital government, digital economy and digital society.
This Summit and the events held over the course of this week will provide all participants, including public and private sector leaders, with rich opportunities to exchange views, learn from best practice, and build networks in this important domain. I wish you all a fruitful time at the Smart Nation Innovation Week.
Thank you.