MDDI 演講稿 · 2026-04-09
政務部長 Rahayu Mahzam 在微軟公共部門解決方案日 2026 上的演講
要點
- • 微軟2025年《全球AI採用報告》顯示，新加坡在全球AI普及度排名中位居第二，約60.9%的人口使用AI來學習、工作或解決問題。
- • 微軟與資訊通訊媒體發展局於2026年2月宣佈推出中小企業AI採用計劃，為中小企業提供針對其業務場景的實用AI解決方案以支援其AI轉型之旅。
- • 微軟於2025年7月在新加坡成立微軟亞洲研究院新加坡實驗室，這是該地區首個微軟亞洲研究院實驗室，專注與本地學術機構合作開展醫療保健及空間智慧研究。
- • 新宣佈的MPowerHer計劃由微軟新加坡、IMDA旗下「新加坡女性科技」、mums@work及Code; Without Barriers聯合推出，為女性提供數字化與AI技能培訓、軟技能輔導及導師制度的端到端支援路徑。
- • 微軟承諾向新加坡政府引入GoLocal微軟Fabric統一資料平臺，該平臺整合跨孤島資料並保留本地資料映象，符合政府商業雲（GCC）運營模式要求。
- • 由政府產品部門「為公共利益而駭客」計劃開發的AI工具Scribe，通過自動轉錄對話並生成摘要，每次對話為醫療社工節省36分鐘。
完整譯文（繁體中文）
MDDI 英文原文譯文 · 翻譯日期: 2026-06-21
謝維倫先生，微軟新加坡董事總經理
黃淑慧女士，微軟新加坡公共部門集團高階總監
各位嘉賓，各位同仁。
早上好。很高興出席微軟新加坡公共部門日活動。
在當今世界，人工智慧的發展日新月異，一日千里。這些技術改變社會與生活的潛力——無論是正面還是負面——從未如此巨大。然而，站在這個令人振奮的歷史節點上，我們必須確保技術的使用對所有人而言始終安全、包容且充滿活力。
善用人工智慧，不僅需要技術知識或個人能力，更需要全社會的共同努力，匯聚政府、產業界、學術界、公民社會與廣大市民的經驗與視角。
正因如此，公私部門之間的合作不僅有益，更是不可或缺。我們感謝微軟一直以來作為我們人工智慧之路上堅定的合作伙伴，既推動了人工智慧前沿創新，也促進了技術的廣泛普及。
AI Pinnacle Programme於2024年宣佈啟動，旨在推動產業界和政府的人工智慧創新、轉型與能力建設。參與的企業和機構獲得了微軟提供的資源與知識支援，以開發產品並制定切實可行的轉型路線圖。
今年2月，微軟與IMDA聯合宣佈推出SME AI Adoption Programme。該計劃旨在通過提供針對中小企業具體業務場景的實用解決方案，支援中小企業的人工智慧應用之旅。
在研究領域，微軟於去年7月在新加坡成立了Singapore Microsoft Research Asia（MSRA）實驗室。這是該地區首家MSRA實驗室，將與本地學術機構合作，專注於醫療健康研究與空間智慧領域。
在公共部門，微軟與National AI Group及GovTech合作，參與正在進行中的LAUNCH! AI Incubator Programme，支援4個政府機構團隊開展產品實驗與原型開發。
以上僅是我們與微軟之間富有意義的合作的幾個縮影，在座部分嘉賓亦從中受益。這向我們表明，當私營部門的創新活力與公共部門服務每一位市民的承諾相結合，便能創造出任何一方都無法單獨實現的成果：真正服務於公共利益的技術。
除了追逐下一波創新浪潮，我們還有一項根本責任，那就是捫心自問：如何確保在這場人工智慧之旅中沒有人被落下？
值得欣慰的是，在這方面已有持續推進的工作。
微軟於今年1月釋出了《2025年全球人工智慧採納報告》，顯示新加坡在人工智慧普及方面位居全球前列，僅次於阿聯酋，排名全球第二。報告顯示，約60.9%的新加坡人口使用人工智慧進行學習、工作或解決問題。這是一個堅實的基礎，但我們相信，還可以進一步擴大這項技術對更多市民的積極影響。
因此，我很高興宣佈MPowerHer計劃正式啟動。該計劃由微軟新加坡、IMDA旗下的Singapore Women in Tech（SGWIT）、mums@work以及Code; Without Barriers聯合推出。這一計劃在SG Women in Tech社群現有努力的基礎上進一步深化，體現了我們持續致力於推動多元包容、賦能女性科技人才，確保人工智慧創新惠及所有人——尤其是女性及女學生——的承諾。
MPowerHer提供端到端的發展路徑，涵蓋聚焦實用數字技能與人工智慧技能的聯合品牌培訓課程、提升自信與職業準備度的軟技能輔導，以及維持發展動力的導師輔導與社群參與活動。參與者還將被鼓勵運用新學技能，為現實世界的應用場景構建解決方案。欣見微軟積極支援我們未來的女性領袖、中斷職業生涯後重返科技行業的女性，以及希望轉入科技領域的職場女性。
這一計劃為我們的民眾創造了切實可行的發展路徑，充分認識到每個人的起點各不相同，併為他們提供相應的支援結構，助其蓬勃發展。
除了為民眾創造發展路徑，政府也必須出手彌合人工智慧解決方案從創新到落地終端使用者之間的鴻溝。我們既需要了解一方面的技術能力，也需要了解另一方面市民的多元需求。
以Scribe為例——這是一款能夠轉錄對話並生成摘要的人工智慧工具，由Open Government Products的Hack for Public Good計劃開發而成。在開發過程中，團隊與終端使用者——醫務社工——密切合作，深入瞭解其痛點。醫務社工希望能對病例記錄的結構擁有更大的掌控權，以便快速檢索重要資訊。最終成果如何？這款工具每次對話可節省36分鐘——這段寶貴時間讓社工得以與患者進行更多個人化的互動。
但創新也必須建立在安全可靠的基礎之上。我們需要的解決方案，既要理解我們的技術需求，也要兼顧治理責任。
這引出了我們今天的第二項宣佈——微軟承諾向新加坡政府引入GoLocal Microsoft Fabric統一資料平臺。該平臺整合跨部門資料孤島，同時保留本地資料映象。它確保與我們的政府商業雲（GCC）運營模式保持一致的管控，同時保障運營韌性與政府資料的持續可用性。
這些合作——無論是聚焦於MPowerHer等能力建設，還是GoLocal平臺等技術基礎設施強化——都使我們得以持續打造真正為市民創造價值的人工智慧解決方案。只有當每一位市民都能從人工智慧中切實受益，才是真正的成功。
結語
致我們在微軟的合作伙伴：請幫助我們構建適合所有人的解決方案與發展路徑，包括那些在技術面前感到困難的群體。攜手合作，確保進步服務於公共利益。
致公共服務的同仁：滿懷信心地擁抱這些合作，始終思考創新如何能更好地服務市民。
負責任地善用人工智慧，需要全社會共同努力。讓我們攜手合作，共同塑造技術創新與普及應用的未來。
謝謝。
英文原文
MDDI 官網原始記錄 · 抓取日期: 2026-06-21
Mr Chia Wee Luen, MD, Microsoft Singapore
Ms Wong Sook Huey, Senior Director of Public Sector Group, Microsoft Singapore
Distinguished guests, and fellow colleagues.
Good morning. I am glad to be here at Microsoft Singapore’s Public Sector Day.
In today's world, AI development moves at breakneck speed. The potential for these technologies to transform our society and lives, whether for better or worse, has never been greater. Yet as we stand at this exciting juncture, we must ensure that the use of technology remains safe, inclusive, and vibrant for all.
Harnessing AI for good requires more than just technical knowledge or individual capabilities. It demands a whole-of-society effort that brings together the experiences and perspectives of government, industry, academia, civil society, and citizens.
This is why partnerships between the public and private sector are not just beneficial – they are essential. We are grateful that Microsoft has been a committed partner in our AI journey, driving both AI frontier innovation and broad base adoption of the technology.
The AI Pinnacle Programme was announced in 2024 to drive AI innovation, transformation and capacity building within industry and government. Participating companies and agencies were supported with resources and knowledge from Microsoft to develop products and roadmaps for meaningful transformation.
Most recently in February, Microsoft and IMDA also announced the SME AI Adoption Programme. This initiative seeks to support SMEs in their AI adoption journey by providing practical and relevant solutions that address their business use-cases.
In the research domain, Microsoft launched the Singapore Microsoft Research Asia (MSRA) Lab in July last year. This is the first MSRA Lab in the region and will focus on healthcare research and spatial intelligence with our academic institutions.
Within the public sector, Microsoft partnered with the National AI Group and GovTech on the ongoing LAUNCH! AI Incubator Programme, supporting 4 agency teams in product experimentation and prototyping.
These are just a few examples of the meaningful partnerships we have with Microsoft, which some of us in this room have benefitted from. It shows us that when we combine the innovation and agility of the private sector with the public sector's commitment to serving every citizen, we create something neither can achieve alone: technology that truly serves the public good.
Beyond chasing the next innovation, we have a fundamental responsibility to ask ourselves: How do we ensure that no one is left behind in this AI journey?
Thankfully, there are ongoing efforts in this regard.
Microsoft published their 2025 Global AI Adoption Report in January this year, which showed Singapore as a global leader in AI diffusion, ranking second in the world, after the UAE. According to the report, around 60.9% of our population uses AI to learn, work, or solve problems. This is a strong base to build upon, but we believe that more can be done to extend the technology’s positive impact to more citizens.
I am therefore pleased to announce the launch of the MPowerHer programme, a collaboration between Microsoft Singapore, IMDA’s Singapore Women in Tech (SGWIT), mums@work, and Code; Without Barriers. This initiative builds upon the SG Women in Tech community's existing efforts, representing our continued commitment to fostering diversity and empowering women in technology, ensuring AI innovation includes everyone, particularly women and female students.
MPowerHer provides an end-to-end pathway comprising co-branded training sessions focused on practical digital and AI skills, soft-skills coaching to build confidence and career readiness, mentorship and community engagement to sustain momentum. Participants will also be encouraged to use their newly acquired skills to build solutions for real-world use cases. It is heartening to see that Microsoft is stepping forward to support our future female leaders, women re-entering the tech workforce after a career break and women mid-career switchers who want to pursue a career in tech.
This initiative creates pathways that work for our people, recognising that everyone starts from a different place and providing them with the relevant support structures that will help them thrive.
In addition to creating pathways for our population, the Government must also come in to bridge the gap between innovation and implementation of AI solutions to the end users. We must understand both the technical capabilities on one side and the diverse needs of our citizens on the other.
Take the example of Scribe, an AI-powered tool that transcribes conversations and generates summaries, developed under Open Government Products’ Hack for Public Good initiative. In the process of development, the team worked closely with the end users, medical social workers, to understand their pain points. Medical social workers wanted greater control over how case notes were structured so that important information could be retrieved easily. The result? A tool that saves 36 minutes per conversation - time that allows the social workers to engage more personally with their patients.
But innovation must also be built on secure foundation. We need solutions that understand both our technological needs and governance responsibilities.
This brings me to our second announcement today - Microsoft's commitment to introduce the GoLocal Microsoft Fabric Unified Data Platform to the Singapore Government. This platform unifies data across silos whilst preserving on-premises data mirroring. It ensures control in alignment with our Government on Commercial Cloud (GCC) operating model, operational resilience, and continuous access to government data.
These partnerships, whether focused on building up capabilities like MPowerHer or strengthening our technical infrastructure like the GoLocal platform, allow us to continue creating AI solutions that deliver real value to citizens. Success comes when every citizen can benefit meaningfully from AI.
Conclusion
To our partners here at Microsoft – Help us build solutions and pathways that work for everyone, including those who struggle with technology. Partner with us to ensure progress serves the public good.
To my colleagues in public service – Embrace these partnerships with confidence, always asking how innovation can serve citizens better.
It takes a whole society to harness AI responsibly. Let us work together to shape the innovation and adoption of technology for our society.
Thank you.