書面答覆 · 2024-02-05 · 屆國會 14
提升公眾科技素養防範網路詐騙
議員質詢政府如何幫助公眾理解人工智慧及其能力，以應對網路詐騙和深度偽造內容威脅。政府回應指出多部門協作保障網路安全，強調《線上刑事危害法》賦權監管平臺，推動深度偽造檢測技術研發，並開展多項公眾教育活動。核心爭議點在於如何有效結合技術與教育手段，提升公眾防範意識和能力。
關鍵要點
- • 多部門協作保障安全
- • 《線上刑事危害法》監管
- • 公眾教育與技術研發
加強技術監管與公眾教育
質詢政府提升公眾理解
強化深度偽造檢測與防範
“The Online Criminal Harms Act (OCHA) allows the Government to issue directions to online platforms to prevent potential scam related accounts or content.”
參與人員 (2)
完整譯文（中文）
Hansard 原始記錄 · 2026-05-02
41號議員Christopher de Souza詢問通訊及資訊部長，政府如何幫助公眾更好地理解人工智慧及其能力，以建立具備技術理解力的人口，從而應對網路犯罪和深度偽造內容的威脅。
Josephine Teo女士：人工智慧可能被用於惡意目的，包括詐騙和欺詐。通訊及資訊部、內政部、新加坡警察部隊（SPF）、資訊通訊媒體發展局以及新加坡網路安全域性（CSA）等機構正密切合作，確保新加坡人能夠安全上網，並保護自己免受此類網路危害和威脅。
社交媒體平臺被期望在發現詐騙內容後立即將其下架，並採取預防措施檢測和阻止可能的詐騙，包括利用深度偽造技術的內容。於2023年7月通過的《網路犯罪危害法案》（OCHA）允許政府向網路平臺發出指令，防止潛在的詐騙相關賬戶或內容觸及新加坡使用者。根據OCHA，指定的網路服務提供者也可能被要求實施措施——如果尚未採取——以主動破壞網路詐騙，包括那些利用深度偽造技術促成的詐騙。
政府正與業界合作伙伴攜手加強應對這些威脅的能力。這些舉措中的部分內容，最近已在議會關於建設包容且安全的數字社會的動議中得到闡述。[請參閱《建設包容且安全的數字社會》，官方報告，2024年1月10日，第95卷，第119期，動議部分。]
例如，將於今年上半年啟動的線上安全先進技術中心，旨在加強業界在深度偽造檢測方面的協作與知識交流。新加坡警察部隊也正與內政部科學技術局合作，開發和提升檢測人工智慧生成音訊和影片的技術，並應對深度偽造技術的惡意使用。
為了配合政府建設安全且包容的數字社會的努力，我們推出了關於數字媒體與資訊素養、網路安全及詐騙的公眾教育專案。例如，國家圖書館局的標誌性S.U.R.E.（來源、理解、研究、評估）運動，CSA的全國網路安全運動“無形的敵人”；以及SPF/國家防止犯罪理事會的“我能行動反詐騙”。詐騙公眾教育辦公室也於2023年成立，推動反詐騙公眾教育工作並擴大宣傳範圍。
政府將密切監控並持續調整我們的策略和工具，以跟上快速發展的技術環境。
英文原文
SPRS Hansard · Fetched: 2026-05-02
41 Mr Christopher de Souza asked the Minister for Communications and Information how is the Government helping the public to better understand artificial intelligence and its capabilities to build a population grounded in technological understanding so as to combat the threat of cybercrime and deepfake content.
Mrs Josephine Teo : Artificial intelligence can be exploited for malicious purposes, including scams and fraud. Agencies, such as the Ministry of Communications and Information, the Ministry of Home Affairs, the Singapore Police Force (SPF), the Infocomm Media Development Authority, and the Cybersecurity Agency of Singapore (CSA), are working closely to ensure that Singaporeans can go online safely and safeguard themselves against such online harms and threats.
Social media platforms are expected to take down scam content as soon as it is detected and to take pre-emptive measures to detect and block possible scams, including deepfake-enabled content. The Online Criminal Harms Act (OCHA), which was passed in July 2023, allows the Government to issue directions to online platforms to prevent potential scam related accounts or content to reach Singapore users. Under OCHA, designated online service providers may also be required to implement measures – if not already taken – to proactively disrupt online scams, including those facilitated by deepfakes.
The Government is working with industry partners to strengthen our capabilities to deal with these threats. Some of these initiatives were recently addressed in the Parliamentary Motion on Building an Inclusive and Safe Digital Society. [ Please refer to "Building an Inclusive and Safe Digital Society", Official Report, 10 January 2024, Vol 95, Issue 119, Motions section. ]
For example, the Centre for Advanced Technologies in Online Safety, which will be launched in the first half of this year, aims to enhance industry collaboration and knowledge exchanges in deepfakes detection. The SPF is also working with the Home Team Science and Technology Agency to develop and enhance technologies to detect AI-generated audio and videos and respond to the malicious use of deepfake technology.
To complement the Government's efforts to build a safe and inclusive digital society, we have rolled out public education programmes on digital media and information literacy, cybersecurity and scams. For example, the National Library Board's signature S.U.R.E. (Source. Understand. Research. Evaluate.) campaign, the CSA's national cybersecurity campaign "Unseen Enemy"; and the SPF/National Crime Prevention Council's "I can ACT against scams". The Scam Public Education Office was also set up in 2023 to drive anti-scam public education efforts and expand outreach.
The Government will closely monitor and continue to adjust our strategies and tools to keep pace with the rapidly evolving technological landscape.