口頭答覆 · 2022-10-05 · 屆國會 14
社交媒體年齡驗證實施情況
質詢涉及是否設定社交媒體最低年齡限制及借鑑海外年齡驗證經驗。政府回應指出現行多數平臺要求13歲以上註冊,採用AI等技術檢測未成年賬戶,但年齡驗證技術難度大且涉及兒童資料保護問題。政府將推行線上安全行為守則,強化對年輕使用者保護,同時鼓勵家長積極引導。核心爭議在於年齡驗證技術的可行性與資料隱私保護的平衡。
關鍵要點
- • 多數平臺要求13歲以上
- • AI技術輔助年齡檢測
- • 資料保護與技術難題
支援技術與守則並行保護青少年
鼓勵家長積極引導孩子
推行線上安全守則強化保護
“Age verification, to a high degree of certainty, is technically difficult and the technology continues to evolve.”
參與人員 (3)
- Janil Puthucheary
- Melvin Yong Yik Chye
- Senior Minister of State for Communications and Information
完整譯文(中文)
Hansard 原始記錄 · 2026-05-02
7號議員楊益財先生詢問通訊及資訊部長:(a) 部門是否考慮設定兒童使用社交媒體平臺的最低年齡限制,以減輕社交媒體對幼童可能造成的潛在傷害;(b) 部門是否研究過任何成功實施社交媒體平臺年齡驗證的海外司法管轄區。
通訊及資訊高階國務部長(Dr Janil Puthucheary)(代通訊及資訊部長)答覆:先生,目前,大多數主要社交媒體服務要求使用者至少13歲才能註冊賬戶。使用者在註冊時必須申報出生日期。由於可能存在虛假申報,一些社交媒體服務已努力開發技術,包括結合人工智慧(AI)、機器學習和麵部識別演算法,主動檢測並移除未成年使用者的賬戶,或根據使用者舉報暫停此類賬戶。
高度確定性的年齡驗證在技術上較為困難,且相關技術仍在不斷發展。尤其涉及兒童資料時,資料保護方面存在顧慮。如何在資料保護顧慮與有效可靠的年齡驗證方法之間取得平衡具有挑戰性,且全球尚未制定統一標準。
通訊及資訊部與國際同行就網路安全相關議題,特別是針對年輕使用者的安全,保持頻繁交流。我們將推出多項措施,包括擬議中的《網路安全行為準則》。該準則將要求具有顯著影響力的社交媒體服務建立系統和流程,減輕新加坡使用者接觸有害內容的風險,併為年輕使用者設立額外保護措施。我們將持續關注全球動態,並廣泛諮詢,包括年齡驗證議題,以在可行和適當時考慮採取額外措施。
我們也鼓勵家長積極參與,指導孩子適齡使用社交媒體。家長可利用有用資源,如傳媒素養理事會製作的推廣安全和負責任網路行為的資料,其中包括《社交媒體指南:我的孩子適合多大年齡使用?》,為家長提供何時允許孩子使用社交媒體的建議。
副議長:楊益財先生。
楊益財先生(拉丁馬士選區):先生,感謝通訊及資訊高階國務部長Dr Janil Puthucheary的答覆。我有一個追加問題。正如高階國務部長所指出,家長是孩子的首要影響者,能顯著影響孩子對各類社交媒體平臺的態度。先生,我想請問資訊通訊媒體發展局(IMDA)是否可以探索設立專門針對家長的社交媒體素養培訓專案,教導他們如何幫助孩子應對各種社交媒體平臺。
我相信這將幫助家長,賦予他們必要的知識、技能和工具,以減輕社交媒體可能對孩子造成的潛在傷害。
Dr Janil Puthucheary:先生,感謝楊益財先生的問題和建議,這是一個很好的建議。我們正在開展類似工作。
支援家長,幫助他們成為孩子正確的引導者和首批影響者,是一個更廣泛的問題。我們正在做幾件事。
首先,網際網路服務提供商在提供住宅服務時,必須提供住宅和移動網際網路過濾服務,幫助家長確保孩子安全上網。我們也有多項舉措為家長提供資源和支援——我在最初答覆中提到了一項。國家圖書館局(NLB)每年十月舉辦“S.U.R.E.慶祝傳媒與資訊素養”活動,向新加坡人傳授如何辨別線上資訊來源的技能,也包括針對兒童的專案,如“S.U.R.E.校園計劃”。
教育部(MOE)也與家長合作——不僅僅是與孩子——提供線上資源、育兒工具包和文章,賦予家長技能、知識和工具,幫助他們指導孩子,更好地管理孩子的網路使用習慣。
英文原文
SPRS Hansard · Fetched: 2026-05-02
7 Mr Melvin Yong Yik Chye asked the Minister for Communications and Information (a) whether the Ministry is considering a minimum age limit for children to join social media platforms, to mitigate the potential harm that social media sites can cause on young children; and (b) whether the Ministry has studied any overseas jurisdictions that have successfully implemented age verification for the use of social media platforms.
The Senior Minister of State for Communications and Information (Dr Janil Puthucheary) (for the Minister for Communications and Information) : Sir, currently, most major social media services require users to be at least 13 years old to register for an account. Users have to declare their birth date at the point of registration. As false declarations may be made, some social media services have made efforts to develop technologies, including a combination of Artificial Intelligence (AI), machine learning and facial recognition algorithms for proactive detection and the removal of accounts held by underage users, or acting on user reports against such accounts by suspending them.
Age verification, to a high degree of certainty, is technically difficult and the technology continues to evolve. There are concerns over data protection, especially regarding children's data. Balancing data protection concerns with effective and reliable age verification methods is challenging and global standards have not yet been set.
MCI has frequent engagements with our international counterparts on issues related to online safety, especially for young users. We will be introducing measures, including a proposed Code of Practice for Online Safety. The Code will require social media services with significant reach, or impact, to put in place systems and processes to mitigate exposure to harmful content for users in Singapore, with additional safeguards for young users. We will continue to monitor global developments as well as consult extensively, including on the issue of age verification, as we consider additional measures where viable and appropriate.
We also encourage parents to take an active role in engaging and guiding their children on the appropriate age to use social media. Parents may tap on useful resources, such as those produced by the Media Literacy Council that promote safe and responsible online behaviour, including a "Social Media Guide: What is the right age for my child?" which provides tips for parents on when to let their child use social media.
Mr Deputy Speaker : Mr Melvin Yong.
Mr Melvin Yong Yik Chye (Radin Mas) : Sir, I thank Senior Minister of State Dr Janil Puthucheary for his reply. I have one supplementary question. I think as the Senior Minister of State has pointed out, parents are the first influencers for our children and can significantly affect the way their children's attitudes towards all these social media platforms form. Sir, I would like to ask if IMDA can explore creating parents' specific social media literacy programmes to train them on how to help their child navigate the various social media platforms.
I am certain this will help parents, equip them with the necessary knowledge, skills and tools to mitigate any potential harm that these social media may pose to our children.
Dr Janil Puthucheary : Sir, I thank Mr Melvin Yong for his question and for his suggestion, which is a good one. We are doing such things.
There is a broader question of how to support parents and help them be that right guide, the right set of first influencers for their children. There are a few things that we are doing.
The first is a requirement that Internet service providers are required when they offer residential services, to offer residential and mobile Internet filtering services to help parents ensure that children have safe access to the Internet, with several initiatives to provide resources and support to parents – I described one in my original answer. NLB also organises "S.U.R.E. Celebrates Media and Information Literacy" events in October. This provides Singaporeans with skills, how to be discerning when using online information sources and it also includes programmes targeting children, such as the "S.U.R.E. for School".
MOE also works with parents – and not just with the children – to provide online resources, parenting kits and articles to give them the skills, knowledge and tools to be able to help guide their children and better manage their children's online habits.