預算辯論 · 2026-03-04 · 屆國會 15
2026衛生部供給委員會辯論:生成式AI輔助臨床文件
MOH供給委員會辯論中,議員Dr Choo Pei Ling專題發言"醫療技術與AI"。她指出臨床醫生面臨臨床複雜性、行政負擔和協調需求三重壓力,生成式AI可輔助醫療文件記錄,臨床決策支援系統可綜合處理複雜資訊。她呼籲推動AI在醫療中的實際應用,強調技術落地需要解決從實驗到規模化的障礙。
關鍵要點
- • 生成式AI輔助臨床文件記錄
- • 臨床決策支援系統綜合複雜資訊
- • 醫生面臨三重壓力:臨床、行政、協調
- • 需解決AI從實驗到規模化的障礙
醫療AI應用從試點走向日常臨床
參與人員 (4)
完整譯文(中文)
Hansard 原始記錄 · 2026-05-02
[(程式文本) 辯論繼續。(程式文本)]
主席:何德仁副教授。
晚上8點12分
社群老年護理
何德仁副教授(提名議員):主席先生,新加坡預計今年將成為超級老齡社會,65歲及以上公民比例達到21%。雖然我們多年來一直在為人口老齡化做準備,但我們需要加快在基礎設施、系統和人員方面的努力。我想提出一個建議,那就是建立一個社群基礎的護理隊伍。
如今,許多新加坡人只有在父母或親人患病、臥床不起或需要日常生活活動幫助時,才開始學習護理知識和技能。我們應考慮提前大規模培訓護理人員,因為大多數成年新加坡人遲早會成為家庭成員的護理者或在家監督護理人員。
達到一定熟練程度的人員可以組成社群護理隊伍。患者僅依賴醫院或診所提供注射、傷口護理或物理治療等基本服務,對國家和個人來說成本都很高。在適當情況下,自我護理和社群支援可以補充機構醫療服務,每個社群內的護理隊伍可以發揮作用。
護理隊伍提供的服務可以包括基本臨床護理、個人護理、治療、心理社會支援及相關援助,均在明確的護理協議範圍內。隊伍中可以包括受訓支援年長老人的年輕長者。這不僅能讓年輕長者保持活躍並參與社群,同時還能賺取一些額外收入。
該專案中的護理人員需要定期更新技能,其能力由醫療機構驗證或認證。線上目錄或手機應用程式可以幫助居民在社群內找到所需幫助。
我們也應提前擴大對家政助理的培訓規模。這將擴大家庭護理能力,減輕正規醫療系統壓力,併為助理提供提升就業能力和收入潛力的技能。
社群護理應輔以擴大家庭技術部署,幫助監測老年人的身體和情緒健康,尤其是獨居老人。這類工具能讓護理人員或小型社群團隊跟蹤老年人狀況,並協調社群護理、清潔和前往綜合診所的交通等服務。
在這方面,我想請問衛生部能否詳細說明通過增強家庭個人護理服務及其他專案擴大技術部署的計劃。
護理支援行動計劃更新
黃志明議員(實龍崗):主席先生,新加坡今年將成為超級老齡社會。65歲時健康的人中,有一半預計在其一生中某個階段會出現嚴重殘疾。這意味著許多新加坡人遲早會成為護理者。我們的家庭,尤其是中等收入且夾在年輕和老年之間的家庭,將面臨越來越大的壓力和負擔。
晚上8點15分
傳統上承擔更多護理責任的女性將受到不成比例的影響。我感謝衛生部在護理支援行動計劃下為護理者提供更多支援。該計劃於2019年啟動,在臨時照護、補貼水平和家庭護理補助等方面得到加強。此外,通過“安享新加坡”計劃,我們將幫助更多老年人在社群中健康老齡化。
我有幾點需要澄清,並想就如何在下一階段更新護理支援行動計劃提出一些建議。
首先,中等收入家庭在老年護理服務的可及性、負擔能力和質量方面存在哪些關鍵差距?衛生部有何計劃解決這些差距?解決這些問題很重要,以便在職護理者能安心工作,確保親人得到良好照護。
其次,衛生部是否考慮擴大按收入測試的家庭護理補助,支援更多護理者,包括那些照顧需要一至兩項日常生活活動(ADL)協助的家庭成員,目前資格標準為三項ADL?
還有,照顧患有精神健康狀況或退行性疾病(如日益普遍的痴呆症)的家庭成員,這些人可能需要高度監督,但目前可能不符合三項ADL標準。
社群預防醫療
楊偉強議員(波東巴西):先生,在去年總統致辭答謝動議辯論中,我曾強調,雖然我們現在壽命更長,但健康壽命平均比總壽命短10年。理想情況下,我們的壽命和健康壽命應更接近。活得長但不健康的擔憂是真實存在的。
因此,預防醫療對幫助老年人減少病痛年數、提高退休生活質量至關重要。為此推出了“健康新加坡”計劃。但我希望衛生部能做得更多,擴大老年人預防醫療的範圍。
我將談兩個與“健康新加坡”計劃相關的領域。
首先,根據2023年資料,70歲以上人群中有11%患有痴呆症,16%患有骨質疏鬆症。隨著人口老齡化,預計這些數字會增加。痴呆症對老年人既使人衰弱又令人恐懼。骨骼健康差則導致老年人行動能力和整體健康惡化,尤其是跌倒後。
這兩種狀況對家庭護理者造成巨大負擔。痴呆症前期篩查和骨密度檢測可以實現:一、早期發現;二、及時干預,減緩病情進展;三、更好的長期規劃,讓老年人及其家庭有時間和機會做出必要調整。
我在2025年9月曾提出國會質詢,詢問衛生部是否計劃將痴呆症前期篩查和骨質疏鬆症納入“健康新加坡”計劃。我很高興衛生部表示正在制定痴呆症和骨質疏鬆症的護理協議。
我想請部長更新有關將痴呆症和骨質疏鬆症護理協議納入“健康新加坡”計劃的進展,包括篩查評估的推出時間表及是否涵蓋所有超過某年齡的老年人。
其次,根據2024年健康促進局進行的國家人口健康調查,60至74歲最高齡組中有54.7%最不願意尋求醫療專業人員幫助,而30至39歲組中有70.9%最願意尋求幫助。我們的老年人可能面臨孤獨、悲傷、退休後的失落感以及健康和獨立性下降的焦慮。他們也屬於可能不常用詞彙表達心理健康需求的一代。
在2025年供應委員會辯論中宣佈,將推出針對重度憂鬱症和廣泛性焦慮症的“健康新加坡”護理協議。隨著對心理健康的重視增加,我想詢問該計劃的實施狀態和範圍,特別是針對老年人,是否會擴充套件到其他心理疾病。
相關地,我還想請部長考慮為我們的活躍老齡中心團隊甚至銀髮大使提供結構化的基礎心理健康急救培訓,使他們能成為社群情緒健康的第一響應者。
醫生視訊通話
阿扎爾·奧斯曼議員(提名議員):去醫院常常是令人不愉快的經歷,除非是期待新生兒。我想談談許多人面臨的挑戰,包括我自己的經歷。眾所周知,老年父母去體檢時,常常需要子女陪同。這個過程通常包括多項檢查,然後與醫生諮詢下一步措施。
我知道某些醫療機構提供影片諮詢。如果允許,我建議我們推廣視訊通話至所有醫院和綜合診所,減少等待時間和簡單更新時的醫院訪問麻煩。雖然我理解某些情況需要面對面諮詢,但技術可以顯著改善整體體驗。利用現有技術,尤其是人工智慧,我們可以支援夾心一代,他們既要照顧子女又要照顧年邁父母。
這些護理者常常需要請假去看病,漫長的等待時間有時超過一小時,甚至兩三小時,僅為簡短的更新令人沮喪。
例如,我兒子足球受傷時,我們也遇到類似情況。等待超過一小時後,醫生的更新僅持續五到十分鐘。這種交流完全可以通過視訊通話高效處理,同時還能即時更新治療等待時間。
父母參加這些預約所需的時間和精力可能令人不堪重負。我希望衛生部考慮實施類似方案,方便同時照顧年邁父母和幼兒的人士。
臨床能力與社會處方
哈雷什·辛加拉朱博士(提名議員):主席先生,我向部長提出兩方面建議:加強社會處方和最佳化臨床能力。兩者背後有一個觀察:我們已建立更好醫療系統的各個部分,包括社會專案、受訓專業人員和註冊基礎設施。我的三個請求是讓它們協同工作。
我歡迎社會處方已納入“健康新加坡”體系,但轉診選項仍較窄,主要涉及活躍老齡中心和體育理事會,而周邊生態系統廣泛。這限制了與患者需求的匹配,匹配得好,患者才會參與。為實現良好匹配,我們的護理團隊需要維護一個即時更新的社群資源目錄。
我們不是從零開始。盛港社群醫院是世界衛生組織首個社會處方合作中心,擁有訓練有素的健康協調員和驗證的成果。盛港社群醫院與文化、社區及青年部及新加坡土地管理局合作開發的“生活資產地圖”即時捕捉社群資源,由一線從業者更新。證據確鑿。
部長本人在2023年5月日內瓦表示,60%的健康由社會因素決定,不是在醫院,而是在家庭和社群。我的第一個請求基於此:在所有三個醫療集團推廣“生活資產地圖”,繪製完整生態系統:藝術、文化、遺產、自然、體育、非正式社群夥伴和興趣團體,並配備資源連結工作人員,彌合最後一公里。
有人擔心擴大轉診會壓垮社會夥伴。正因如此,我的請求不是開放式氾濫,而是有規劃、有維護、有匹配且有資源支援的路徑。但路徑只有在患者持續使用時才有效。
截至2025年8月,“健康新加坡”已登記超過130萬新加坡人,但登記尚未轉化為啟用。
據我觀察,並非所有登記患者都完成了首次健康計劃。他們報名了,但未真正參與。登記患者仍可在其他地方尋求護理。有人會問,這不是患者選擇嗎?確實如此。但連續性不等於排他性。沒人失去看其他醫生的權利。變化的是預設由一名醫生、一支團隊瞭解你。補貼鼓勵了第一步,但補貼不是關係。沒有啟用,患者會流失,只有隨著時間顯現的社會需求永遠不會被發現。
我的第二個請求是啟用登記承諾。公佈有多少登記患者持續參與,有多少通過隨訪、篩查和護理團隊訪問積極參與?我們必須持續學習什麼讓患者留下。衛生部在“健康新加坡”啟動前廣泛諮詢;請繼續保持嚴謹。併為全科醫生和綜合診所提供資源支援。
留住患者需要團隊。團隊護理是我們系統承諾的方向,醫療集團已建立框架。我們培訓了護士、藥劑師和輔助醫療專業人員發揮最大能力。但缺乏熟悉感,許多患者選擇其他方式,未能受益。實地反饋顯示利用率未達預期。如果我們建設能力卻未啟用,系統付出雙重代價:一次培訓,一次醫生重複工作。隨著我們準備注入更多專業人員,做好這點非可選,而是投資回報的前提。
有人說患者對醫生的偏好太強,但護理日益複雜,無人能獨自應對。這就是我們培訓這些專業人員的原因,不是替代醫生,而是圍繞患者。偏好源於熟悉,但熟悉需要介紹和提醒。這是我請求的國家級努力。
想想航空業。副駕駛受訓但尊重機長,機長做所有決定。行業改變預設,實行結構化團隊運作。每位專業人員的意見都有分量。事故率下降。同理適用。醫療集團可建框架,但改變公眾期望需超越單一集團。
我的第三個請求:領導國家努力,幫助新加坡人理解並信任護士、藥劑師和輔助醫療專業人員提供的護理。支援醫療集團確保培訓投資轉化為護理。
三個請求,各有指標,建立在現有基礎上。主席先生,讓我展示當三項請求都實現時的情景。
一位老年人在社群診所登記。因為她留下,她的醫生了解她的故事。
數月內,他穩定了她的慢性病。病情穩定後,護士接手,調整藥物,指導生活方式和功能保持。護理協調員加強預防護理。她保持健康一年,兩年,血壓升高。護士調整劑量。再次升高。她錯過預約。護理協調員致電並帶她回來。再錯過。護士警示。情況有變。她這次來了。告訴醫生丈夫去年去世,自己自那以後未出門。
醫生通過社會處方路徑和連結工作人員轉介她參加三條街外的園藝小組。她喜歡園藝,去了又去。血壓終於穩定。她不需要新方案,只需要一支陪伴她的護理團隊和一個對她重要的社群夥伴。讓我們建設這樣的環境。
晚上8點30分
醫療技術與人工智慧
朱佩玲博士(蔡厝港):主席先生,醫療技術常被討論為速度、規模和創新。但對患者來說,問題更簡單:他們能否回家。
在中風康復中,我常遇到患者問一個問題:“我還能獨立行走嗎?”
他們不是在問演算法或處理能力,而是在問尊嚴和生活能否恢復正常。
隨著新加坡成為超級老齡社會,我們面臨的問題不是是否採用醫療技術,而是是否以增強獨立性、強化勞動力和長期可持續性的方式部署技術。
三個轉變將決定技術是變革性的還是漸進性的。
第一,從延長壽命到延長健康壽命。新加坡人壽命延長,但無獨立性的長壽給家庭、護理者和系統帶來壓力。
人工智慧輔助影像、基於“健康新加坡”的預測分析、心血管疾病早期風險分層和慢性病遠端監測,使我們能在惡化成危機前干預。跌倒風險模型可防止骨折。早期發現可減少嚴重併發症。預測床位管理可緩解需求壓力。
但真正的進步衡量標準不是技術複雜度,而是是否減少老年人失去行動能力,是否減少家庭經歷可預防緊急情況,是否更多新加坡人能自信地在家老齡化。
預測越早,干預越早。干預越早,獨立性保持越久。這不僅是臨床進步,也是老齡國家的社會穩定和財政韌性。
第二,從勞動密集到能力放大。
醫療永遠是人的事業,但我們的專業人員今天面臨臨床複雜性增加,同時行政負擔和協調需求也在上升。
生成式人工智慧可以協助文件編寫。臨床決策支援系統能夠綜合複雜的患者病史。數字分診工具可以更有效地優先處理風險。在康復方面,感測器引導的治療系統和經過精心部署的機器人技術,包括為特定患者提供的外骨骼輔助步態訓練,可以安全且持續地提高治療強度,尤其是在早期恢復階段。這使治療師能夠專注於評估、臨床推理和患者參與,而不是重複監督。
技術必須讓臨床醫生節省時間,而不是剝奪專業判斷。如果技術能夠減少認知過載和不必要的行政摩擦,就能維持士氣,保護專業標準,並幫助我們留住系統所依賴的勞動力。一個可持續的醫療系統最終依賴於一個可持續的醫療勞動力。
第三,從處理量到有意義的結果。醫療系統通常以等待時間、床位佔用率和利用量來衡量績效。這些指標對於運營管理非常重要。
但患者衡量成功的標準不同。我能爬樓梯回家嗎?我能重返工作崗位嗎?我能照顧我的孫輩嗎?我能獨立生活而不成為家人的負擔嗎?
隨著我們推廣人工智慧和康復技術,我們應繼續將功能性指標——如行動能力、獨立性、照護者負擔、減少再入院率和重返社群參與度——與利用率指標並列納入考量。技術應改善患者切身感受到的結果,而不僅僅是我們報告的指標。
主席先生,新加坡的優勢從來不是盲目採用新工具,而是在實施上的紀律性。在醫療領域,這種紀律性意味著推廣那些能夠顯著提升獨立性、增強專業能力並在超級老齡化社會中保持財政可持續的技術。
隨著新加坡人壽命延長,我們的目標必須明確——不僅僅是延長生命年限,更是延長行動能力、自信和參與度的年限。因為歸根結底,醫療的目標不是活動本身,而是貫穿生命全週期的尊嚴。
如果我們明智地部署技術,就能確保新加坡的醫療系統保持先進,不僅如此,還將具有人文關懷、韌性和可持續性。
主席:國務部長拉哈尤。
英文原文
SPRS Hansard · Fetched: 2026-05-02
[(proc text) Debate resumed. (proc text)]
The Chairman : Assoc Prof Terence Ho.
8.12 pm
Community Caregiving for Seniors
Assoc Prof Terence Ho (Nominated Member) : Mr Chairman, Singapore is expected to become a super-aged society this year as the proportion of citizens aged 65 and above reaches 21%. While we have prepared for an ageing population for many years, we need to accelerate our efforts across infrastructure, systems and people. I would like to offer one suggestion, which is to establish a community-based caregiving corps.
Today, many Singaporeans acquire caregiving knowledge and skills only when their parents or loved ones fall ill, become bedridden or need help with the activities of daily living. We should consider large-scale training of caregivers ahead of time as most adult Singaporeans will at some point become caregivers to family members or supervise caregivers at home.
Those who are trained to a certain proficiency can form a community caregiving corps. It is costly both to the state and individuals for patients to rely only on hospitals or clinics for basic services, such as injections, wound care or physiotherapy. Where appropriate, self-care and community-based support can complement institutional healthcare services, with a caregiving corps within each neighbourhood playing a part.
Services provided by the caregiving corps could include basic clinical care, personal care, therapy, psychosocial support and related assistance within clearly defined care protocols. The corps could include young seniors trained to support older seniors. This would keep younger seniors active and engaged in the community, while at the same time, earning some supplemental income.
Caregivers in this programme would need to periodically refresh their skills, with competencies validated or accredited by healthcare institutions. An online directory or mobile application could help residents find the help they need within their neighbourhood.
We should similarly scale up training for domestic helpers ahead of demand. This would expand caregiving capacity across households, relieve pressure on the formal healthcare system and equip helpers with skills that enhance their employability and earning potential.
Community caregiving should be complemented by scaling up the deployment of technology within homes to help monitor the physical and emotional well-being of seniors, particularly those living alone. Such tools would enable care workers or small neighbourhood teams to keep track of seniors and coordinate services, like community nursing, cleaning and transport to polyclinics.
In this regard I would like to ask if the Ministry could elaborate on plans to scale up technology deployment through the Enhanced Home Personal Care service and other programmes.
Refreshing Caregiver Support Action Plan
Mr Ng Chee Meng (Jalan Kayu) : Chairman, Singapore will become a super-aged society this year. One in two who are healthy at 65 years old, are expected to develop severe disability at some point in their lifetime. This means that many Singaporeans will become caregivers at some point. Our families, especially those who are middle income and sandwiched between young and old, will come under increasing pressure and strain.
8.15 pm
Our women, who traditionally shoulder a more of the caregiving load, will be disproportionately impacted. I thank the Ministry for providing more support for our caregivers under the Caregiver Support Action Plan. Launched in 2019, caregiver support has been enhanced in a few areas, including respite care, subsidy levels and the Home Caregiving Grant. Further, through Age Well Singapore programme, we will help more seniors age well in the community.
I have a few clarifications and would like to provide some suggestions on how we can refresh our Caregiver Support Action Plan in the next bound.
First, what are the critical gaps in accessibility, affordability and quality of eldercare services that our middle-income families continue to face? And what are the Ministry's plans to address these gaps? Addressing these gaps are important, so that working caregivers can continue working with peace of mind that their loved ones are well-cared for.
Second, whether the Ministry will consider expanding the means-tested Home Caregiving Grant to provide more support for more caregivers, including those who care for family members who require assistance with one to two Activities of Daily Living (ADL), below the current eligibility of three ADL today.
Family members who have mental health conditions or degenerative diseases, such as dementia, which is becoming more common, who may require high supervision but may not necessarily qualify for the three ADL criteria today.
Preventive Healthcare in the Community
Mr Alex Yeo (Potong Pasir) : Sir, in my speech during the debate on the Motion of Thanks for the President's Address last year, I had highlighted that, while we now live longer, the years that we live in good health is on average 10 years shorter. Ideally, our life-span and our health-span should be closer. The concern that we live long but not well, is real.
Preventive healthcare is therefore vital to help our seniors reduce years of bad health and increase their quality of life in retirement. The Healthier SG Programme was launched to address this. However, I wish to advocate for the Ministry to do more and expand the range of preventative healthcare for our seniors.
I will address two areas related to the Healthier SG Programme.
First, based on 2023 data, 11% of those above the age of 70 have dementia and 16% above the age of 70 have osteoporosis. We can expect the numbers to have increased and continue to increase in our ageing society. Dementia is both debilitating and scary for seniors. Poor bone health on the other hand, leads to deteriorating mobility and overall health in seniors, especially after a fall.
Both conditions take a tremendous toll on caregivers in the family. Pre-dementia screening and Bone Density Tests allow for: one, early detection; two, timely intervention which can slow down the progression; and three, better long-term planning, which gives our seniors and their families the time and opportunity to make necessary adjustments.
I had asked a Parliamentary Question in September 2025 on whether the Ministry had plans to include as part of the Healthier SG Programme, screenings for pre-dementia and osteoporosis. I was heartened when the Ministry had indicated that Care Protocols for Dementia and Osteoporosis were being developed under Healthier SG.
I would like to seek an update from the Minister on the progress in including Care Protocols for Dementia and Osteoporosis under the Healthier SG Programme, including the timelines of the roll-out of the screening assessments and whether they will cover all seniors above a certain age.
Second, according to the National Population Health Survey 2024 conducted by the Health Promotion Board, 54.7% of Singapore residents in the oldest age band, 60 to 74 years, were least willing to seek help from healthcare professionals, while 70.9% of those aged 30 to 39 were the most willing to do so. Our seniors can face loneliness, grief, loss of purpose after retirement and the anxiety of declining health and independence. They also belong to a generation that may not often have the vocabulary to convey their mental well-being needs.
In the Committee of Supply 2025 debates, it was announced at that Healthier SG care protocols for major depressive disorder and general anxiety disorder would be rolled out. With the increased emphasis on mental wellness, I would like to enquire on the status and ambit of this roll-out, particularly for our seniors and whether it would expand to other mental ailments.
Relatedly, I would also like to ask the Minister if he can provide our Active Ageing Centre Teams or even our Silver Generation Ambassadors, structured training in basic mental health first aid, so they can be first responders for emotional well-being in the community.
Video Calls with Doctors
Mr Azhar Othman (Nominated Member) : Visiting hospitals can often be an unpleasant experience, unless one is expecting a newborn. I want to address the challenges faced by many individuals, including my own experiences. As many are aware, when our elderly parents go for check-ups, they often require the assistance of their children. This process typically involves several tests, followed by consultation with a doctor regarding the next steps.
I am aware that certain medical institutions offer video consultations. If I may propose that we utilise video calls to all hospitals and polyclinics and minimise waiting times and the hassle of hospital visits for simple updates. While I understand that some situations necessitate in person consultation, technology can significantly enhance the overall experience. By leveraging available technology, and now with AI, we can support especially the sandwich generation who juggle responsibilities for both their children and ageing parents.
These caregivers often need to take time off from work for medical appointments and the lengthy waits sometimes over an hour; even two or three hours for brief updates can be frustrating.
For instance, when my son had a football injury, we faced a similar situation. After waiting for over an hour, the doctor's update lasted for only for five to 10 minutes. Such interaction could be efficiently handled through video calls, which would also allow for real time updates on waiting times for treatments.
The time and energy required for parents to attend these appointments can be overwhelming. I hope the Ministry considers implementing solution that facilitate a similar experience for those caring for both elderly parents and young children.
Clinical Capacity and Social Prescribing
Dr Haresh Singaraju (Nominated Member) : Mr Chairman, I address the Minister on two fronts: strengthening social prescribing and optimising clinical capacity. Beneath both lies one observation. We have built the parts of a better healthcare system, including social programmes, trained professionals and enrolment infrastructure. My three asks are about making them work together.
I welcome that social prescribing is already part of our system under Healthier SG, but the referral options remain narrow, largely involving Active Ageing Centres and Sports SG, while the ecosystem around is wide. This limits the match to what matters to the patient and when we match well, they go. To match well, our care teams need a maintained real time directory of what exists in each neighbourhood.
We are not starting from scratch. SingHealth Community Hospitals are the world's first World Health Organization Collaborating Centre for Social Prescribing with trained well being coordinators and proven outcomes. The Living Asset Map developed by SingHealth Community Hospitals with the Ministry of Culture, Community and Youth and Singapore Land Authority already captures community assets in real time, updated by practitioners on the ground. The evidence is there.
The Minister himself said in Geneva in May 2023, that 60% of health is socially determined, not in hospitals, but in homes and in communities. My first ask follows from his words: scale the Living Asset Map across all three clusters. Map the full ecosystem: arts, culture, heritage, nature, sports, informal community partners and interest groups and resource link workers to close the last mile.
Some may worry that widening referrals could overwhelm social partners. That is precisely why the ask is not an open floodgate, but a mapped, maintained and matched pathway resourced to sustain. But a pathway only works if patients stay long enough to use it.
Healthier SG has enrolled over 1.3 million Singaporeans as of August 2025, but enrolment is not yet activation.
From what I see in practice, not all enrolled patients have completed even a first health plan. They have signed up, but never sat down. Enrolled patients can still seek care elsewhere. Some will ask, is this not about patient choice? It is. But continuity is not exclusivity. No one loses the right to see another doctor. What changes is the default that one doctor, one team knows you. Subsidies encouraged the first step, but a subsidy is not a relationship. Without activation, patients drift and the social needs that only surface over time never do.
My second ask activate what enrolment promises. Publish how many enrolled patients stay and how many actively engaged through follow-ups, screenings and care team visits? We must continuously learn what make patients stay. The Ministry consulted widely before Healthier SG launched; continue that rigour. And resource are providers GPs and polyclinics alike to keep them.
Keeping them takes a team. Team-based care is the direction our system has committed to, our clusters have built the frameworks. We have trained nurses, pharmacists and allied health professionals to practise at the top of licence. But without familiarity, many patients choose otherwise and never benefit. What we hear on the ground suggests utilisation is not where it should be. If we build capacity and fail to activate it, the system pays twice: once to train; once when the doctor does the same work. As we prepare to inject more professionals into the system, getting this right is not optional. It is the condition for that investment to pay off.
Some will say patient preference for doctors is too strong, but care is growing more complex and no single pair of hands can manage it alone. That is why we have trained these professionals in the first place, not to replace the doctor, but to surround the patient. Preference follows familiarity, but familiarity requires introductions and reminders. That is the national effort I asked for.
Think of aviation. Co-pilots were trained, but deferential. The captain made every call. The industry changed the default to structured team functioning. Every professional's input carried weight. Accident rates fell. The same principle applies. The clusters can build the frameworks, but shifting public expectation requires more than any single cluster can do alone.
My third ask: lead that national effort to help Singaporeans understand and trust the care that nurses, pharmacists and allied health professionals provide. Support the clusters in ensuring investment in training translates into care.
Three asks each with a metric, each building on what already exists. Mr Chairman, let me show you what this looks like when all three asks work.
A senior enrols at her neighbourhood clinic. Because she stays, her doctor learns her story.
Over months, he stabilises her chronic conditions. Once stable, her nurse takes over, adjusting medications, coaching on lifestyle and function preservation. Her care coordinator tightens preventive care. She remains well for a year, then two, then her blood pressure climbs. The nurse titrates. It climbs again. She misses an appointment. The care coordinator calls and brings her back. She misses another. The nurse flags it. Something else is going on. She comes in this time. She tells the doctor that her husband died last year. She has not left the flat since.
He refers her through the social prescribing pathway and a link worker to a gardening group three blocks away. She liked gardening. She goes and she goes again. Her blood pressure finally holds. She did not need a new programme. She needed a care team alongside her and a community partner that mattered to her. Let us build that environment.
8.30 pm
Technology and AI in Healthcare
Dr Choo Pei Ling (Chua Chu Kang) : Mr Chairman, in healthcare, technology is often discussed in terms of speed, scale and innovation. But for patients, it is much simpler. It is about whether they can return home.
In stroke rehabilitation, I often meet patients who ask a single question, "Will I be able to walk independently again?"
They are not asking about algorithms or processing power. They are asking about dignity and whether their lives can resume some sense of normalcy.
As Singapore becomes a super-aged society, the question before us is not whether we embrace technology in healthcare. The question is whether we deploy it in ways that strengthen independence, reinforce our workforce and preserve sustainability in the long term.
Three shifts will determine whether technology becomes transformational or merely incremental.
First, from extending lifespan to extending healthspan. Singaporeans are living longer, but longevity without independence places strain on families, caregivers and the system itself.
AI-assisted imaging, predictive analytics under Healthier SG, earlier risk stratification for cardiovascular disease and remote monitoring of chronic conditions allow us to intervene before deterioration becomes crisis. Fall-risk modelling can prevent fractures. Early detection can reduce severe complications. Predictive bed management can smooth demand pressures.
But the true measure of progress is not technological sophistication. It is whether fewer seniors lose mobility, whether fewer families experience preventable emergencies, whether more Singaporeans can age confidently in their own homes.
When we predict earlier, we intervene earlier. When we intervene earlier, we preserve independence longer. That is not only clinical progress. It is social stability and fiscal resilience in an ageing nation.
Second, from labour intensity to capability amplification.
Healthcare will always be human, but our professionals today face rising clinical complexity alongside administrative burden and coordination demands.
Generative AI can assist with documentation. Clinical decision-support systems can synthesise complex patient histories. Digital triage tools can prioritise risk more effectively. In rehabilitation, sensor-guided therapy systems and carefully deployed robotic technologies, including exoskeleton-assisted gait training for selected patients, can increase therapy intensity safely and consistently, particularly in early recovery. This allows therapists to focus on assessment, clinical reasoning and patient engagement rather than repetitive supervision.
Technology must give clinicians back time, not take professional judgement away. If technology reduces cognitive overload and unnecessary administrative friction, it sustains morale, protects professional standards and helps us retain the workforce our system depends on. A sustainable healthcare system ultimately depends on a sustainable healthcare workforce.
Third, from throughput to meaningful outcomes. Healthcare systems often measure performance in terms of waiting times, bed occupancy and utilisation volumes. These indicators are important for operational management.
But patients measure success differently. Can I climb the stairs to my flat? Can I return to work? Can I care for my grandchildren? Can I live independently without becoming a burden to my family?
As we scale AI and rehabilitation technologies, we should continue embedding functional indicators – mobility, independence, caregiver burden, re-admission reduction and return-to-community participation – alongside utilisation metrics. Technology should improve outcomes that patients feel, not just metrics we report.
Mr Chairman, Singapore's strength has never been blind adoption of new tools. It has been discipline in the implementation. In healthcare, that discipline means scaling technologies that demonstrably improve independence, strengthen professional capability and remain financially sustainable in a super-aged society.
As Singaporeans live longer, our ambition must be clear – not merely to extend years of life, but to extend years of mobility, confidence and participation. Because ultimately, the goal of healthcare is not activity, it is dignity across the life cycle.
If we deploy technology wisely, we will ensure that Singapore's healthcare system remains advanced and not only that, but also humane, resilient and sustainable.
The Chairman : Minister of State Rahayu.